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Dr. Ernesto Zatarain-Rios Is this you?

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11 Ratings • 3 Comments

3.9
  • 7
  • 0
  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
27 min
Appropriate Followup

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Showing 11 of 11 Ratings

Best rheumatologist around

He is absolutely wonderful - spends tons of time with you, listens, answers questions, gives you ideas and tips. Sutter is lucky to have him. I would follow him wherever he goes. His nurse Karen also is terrific, sweet and always helpful.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

He is the best I have had. He is excellent, friendly and always pleasant.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Don't Go: Good Doctor - Bad Office

Dr. Zatarain is a good doctor but has NO office staff, so it is just unacceptable as far as getting an appt, getting help in gettings scripts done right, necessary approvals & referrals aren't given properly (or at all), office wait is typically 2 hrs, has no set office office hrs so it's impossible to get an appt -- on & on. It is such a mess dealing with lack of staff that it actually interferes in the way he treats patients. I had to change doctors because the problem was so severe and it's just not worth it!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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