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Dr. Falguni R Vasa Is this you?

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16 Ratings • 10 Comments

3.0
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  • 2
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Quality Rating

Satisfied

Wait Time
17.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Followup

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Showing 12 of 16 Ratings

Five Stars

I met Dr. Bass as an inpatient. She sits down and talks with you, assists to change insulin pump basal rates when comparing blood sugars. Very pleasant and personable.

Wait time
15 minutes
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Rude Office Staff

No beef with Dr. Vasa but her office staff is another story. After an incident today, I have canceled my next appt. and will never go back. I take Synthroid for which my Rx needs to be written "to allow generic substitution". This is not what the doctor would recommend but my prescription provider will not dispense the generic through mail order service. Therefore, I get the brand name at the generic price. This has been the process for the last 2 years. Well, the office forgot this on the last order and it cost me $63 when it would have been $0. When I called to question how the RX was written, the office person kept jumping to conclusions as to why I was calling and would not let me speak. When I got a bit loud so I could be heard, she hung up on me. I called back 3 times before I got someone instead of voice mail. I explained what had happened and why I had called. No apology. I advised they could tell Dr. Vasa why I would not be back. Then I called back again to cancel my next appt. Didn't want to get billed for not showing up. Again, no attempt to save a patient.

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Two Stars

I've been with Dr. Vasa for nearly 8 years and I'm done. While she is sweet and kind, those qualities do not override too many negatives. I always felt, as a Type 1, my appointments lacked and were literally "hands off". Only checked my feet once in all these years at my request. Our appointments consisted of her checking my test results, listening to my heart, asking if I needed prescription refills. That's it. No information on up and coming treatments, etc. My A1c is far from perfect - in the mid 7's. No real direction. The final straw is her office staff - rude and disfunctional. I've had too many sugar spikes from aggravation of being go between, between Dr. Vasa's office and the pharmacy or Dr. Vasa's office and pump/CGM companies. After being in business for so many years the office aspect should be smoother going.

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An all new low in endocrinologists.

Its such a shame to me to see a bright, talented physician like Dr. Vasa exhibit such poor patient communication, substandard decision making, and an uncomforting condescending attitude. I was forced to witness this weakness of hers last Friday from a bed inside the ER at Edward Hospital as she actually refused a request from an ER doctor to come see me regarding an ongoing issue. My wife, in a full gasping panic, called Vasas office to talk to her but she would not take the call. I called next, got sent to voicemail, left an urgent message to call the ER doc with my info... She never responded. My suggestion would be to avoid Vasa and the other two Endros in her office at all costs.

Wait time
20.0 minutes
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Great help

Dr. Followed my spike in blood sugar after recent artery bypass. Completent, pleasant, and great at updating me on progress. Thanks and highly recommend.

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Great doctor!

Dr. Vasa is an amazing doctor with an excellent bedside manner. Her office staff is lacking. If you can get over them she is well worth it! She has been caring for me and my type 1 diabetes for 8 years .

Wait time
10.0 minutes
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One Star

She seemed in a hurry and I felt she was rushing me through to get to the next patient. She also seemed arrogant. Considering how long it took to get an appointment and that I was paying for the service, I was disappointed with my visit.

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10.0 minutes
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Dr. Vasas is excelent

I have been a patent of Dr.Vasas for 3 years for my Type 1 diabetic condition. Dr. Vasa is knowledgeable, professional, and empathetic but will be very direct when required (for example, A1C test trending upward, weight gain and poor glucose control, and not checking your blood glucose on a regular basis). For Type 1s, she employs state of the art methods of diabetic therapy, including insulin pumps, and real time glucose sensors. For the times that I have been hospitalized, she was at the hospital the following day addressing the situation, adjusting my insulin, and dietary requirements. Since my treatment began with Dr. Vasa, all aspects connected to my Type 1siuation have improved. It is not perfect, but I feel that I can control my diabetic condition with confidence. Keep in mind, being treated for insulin dependent diabetes is a two way street. It requires regular communication with your doctor, following the doctors instructions, and providing data to your doctor for you and your doctor to make decisions. If you dont follow your doctors directives, you have no one but yourself to blame. Doctors are not miracle-workers they are advisors. As for the Brom Street practice, the office waiting area is small and sometimes it can become warm. I have yet to encounter the staff offering a rude attitude, as described in other reviews. All of my encounters with personnel are friendly and accommodating. Only once did I encounter a problem with Dr. Vasa's staff, but I believe that this person has moved on. A nurse at Dr.Vasas practice, whose first name begins with the letter A, is exceptional.

Wait time
25.0 minutes
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One Star

this is the most unorganized office that I have ever seen in my entire life. No follow up calls following tests, staff schedules for incorrect procedures.

Wait time
20.0 minutes
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Four Stars

Dr.Vasa is very kind and informative. I came to her for a second opinion as endocrinology is a tough area of expertise. She answered all the questions I had and then some. I am now using her instead of my other doctor I was going to. The only bad thing I can say is that her office staff is extremely rude. They have quite an attitude when asking questions on test results or asking the Dr. to call since they couldn't answer my questions and kept responding with the same answer but with more of an attitude each time. It doesn't look very good on the practice considering how good the other Dr's I have heard are as well. If I were them, I'd revamp the front desk area and make sure they employ people who are considerate, empathetic and willing to help wherever needed. Furthermore, I think it's a rip off to have to pay to get your test results. I had to pay $3 and while it's not much, at the same time, I'm paying to get these tests done - you'd think they would be assumed as my property. If they're worried about the paper they use to copy the results then at the very least charge .10 cents per page or something.

Wait time
15.0 minutes
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Four Stars

Four Stars

Wait time
10 minutes
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Appropriate Follow-up
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