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Dr. Fong Lu Is this you?

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7 Ratings • 3 Comments

3.1
  • 3
  • 1
  • 0
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  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
28 min
Appropriate Followup

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Autism Spectrum Disorder

Autism Spectrum Disorder

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Showing 7 of 7 Ratings

One Star

Posted on November 5th, 2012

The treatment rooms are dirty. The aid was on the personal phone conversation and tends to neglect the cleaniness of the room. The staff is short tempered.

Wait time
20.0 minutes
Easy Appointment
Promptness
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Uninterested

Posted on November 1st, 2011

I've never seen a doctor care less about a patient. There wasn't an issue, but rather a distant appeal. She spent most of her time on the internet (wikipedia) and checking her email.I asked her to feel my back muscle, she lightly grazed an area I didn't complain about and ignored my problem area. Then after I suggested she push hard to feel the problem muscle, she walked awa and suggested I take physical therapy "somewhere else."STAY FAR AWAY!!!

Wait time
15.0 minutes
Easy Appointment
Promptness
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One Star

Posted on July 31st, 2011

Interrogative questioning. Flip-flops. Passes patients on to others physicians. Does not give patients hope. Tardy. Very sarcastic.

Wait time
60.0 minutes
Easy Appointment
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Four Stars

Posted on August 21st, 2015

Five Stars

Posted on February 14th, 2013

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Posted on June 10th, 2010

Wait time
15.0 minutes
Easy Appointment
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Friendly Staff
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Appropriate Follow-up
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Five Stars

Posted on April 15th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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