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Dr. Frances Green-Su Is this you?

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8 Ratings • 1 Comment

4.3
  • 4
  • 2
  • 2
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
60 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 8 of 8 Ratings

Poor Service

Posted on August 16th, 2010

Services rendered at this location by the physician's were satisfactory. However, appointments are very hard to come by. With an appointment, I have waited over an hour for service (on several occasions). It's very difficult to attain records or get questions answered because you always have to wait for a call back. Some of the receptionist are rude. This was by far the worst customer service I have received by a physicians office. Needless to say my children are going elsewhere.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on March 27th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on March 24th, 2017

Three Stars

Posted on October 27th, 2016

Four Stars

Posted on February 15th, 2016

Five Stars

Posted on November 2nd, 2015

Five Stars

Posted on October 30th, 2014

Five Stars

Posted on August 14th, 2014

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