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Dr. Francine Samuels Is this you?

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15 Ratings • 4 Comments

4.1
  • 11
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
30.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 15 Ratings

MDs, RNs & staff doesn't care about your child's illness

Posted on June 2nd, 2017

Seems that whether your child is a new patient or an established patient they will not be able to schedule an appointment 4 at least 1 month. Even if you describe that your child is sick, vomiting, having painful episodes of diarrhea w/blood it just doesn't matter. You can call until your fingers fall off, speak to Gallo in the front office or either of the 2 RNs & you still won't have a chance of having your sick child seen. Don't waste your time or allow your child to suffer there.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
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One Star

Posted on November 16th, 2015

Dr. Samuels did not give a clear diagnosis for my daughter. My daughter had stomach issues since birth and Dr. Samuels did not even give a physical examination to my daughter; she just chalked it up to reflux and a milk protein allergy. the nurses did not even check her vitals just her weight and height. I had to do my own research on infant reflux in order to request a medication because the initial medication dr. Samuels put her on made her vomit all her food after every dose. My daughter was misdiagnosed with a milk protein allergy. I only saw Dr. Samuels once and then was only seen by a nurse practitioner. When asking if she was heme positive with blood in her stool I was given this response by the nurse practitioner: "it looks to be negative but it wants to be positive". I was told to go on an elimination diet for a diagnosis that my daughter does have. Then it took 3 days for a prescription to get to the pharmacy. I leave voicemails for the nurses and office staff and am told that I never left a voicemail. I am so disappointed with this doctor and staff I will ask my regular pediatrition to recommend a better gastroenterologist.

Wait time
45 minutes
Easy Appointment
Promptness
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Awesome GI doc

Posted on July 17th, 2013

Dr Samuels is an amazing peds GI doc. She diagnosed my newborn with reflux, prescribed medication and our baby gained weight appropriately. Dr Samuels got the diagnosis correct and quickly and put us at ease with a very stressful situation. I highly recommend her as an extremely competent peds GI DOC

Wait time
5 minutes
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she's great!

Posted on May 2nd, 2011

My daughter had been extremely sick and therefore she was really nervous on seing the doctor. She made my daugther feel good about herself, explained everything single thing she was going to do while examining her. She's really nice also to me as a parent, she was really caring. She's extremely patient. She is not only a great physician but also good human being, you can tell she likes children.

Wait time
15 minutes
Easy Appointment
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Four Stars

Posted on August 8th, 2016

Easy Appointment
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Five Stars

Posted on June 14th, 2016

Five Stars

Posted on August 5th, 2015

Five Stars

Posted on April 20th, 2015

Five Stars

Posted on December 22nd, 2014

Five Stars

Posted on October 10th, 2014

Five Stars

Posted on July 8th, 2014

Five Stars

Posted on January 13th, 2012

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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