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Dr. Frank C Olshemski Is this you?

About Dr. Frank C Olshemski

Dr. Frank C Olshemski, MD is a Doctor primarily located in Wilkes Barre, PA. He has 34 years of experience. His specialties include Family Medicine. Dr. Olshemski has received 4 awards. He speaks English.

Rating Overview

22 Ratings with 5 Comments

The overall average patient rating of Dr. Frank C Olshemski is Great. Dr. Frank C Olshemski has been rated by 22 patients. From those 22 patients 5 of those left a comment along with their rating. The overall rating for Dr. Frank C Olshemski is 3.8 of 5.0 stars.

Mapbox Map of Dr. Frank C Olshemski

Primary Address

Wyoming Valley Physician Network

836 N Washington St
Wilkes Barre, PA 18705
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Specialties

Dr. Frank C Olshemski has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    6 Expertise

  • Contraception
  • Influenza
  • Check-up
  • Weight Loss
  • Family Planning
  • Immunization

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 22

Never met the doctor; his staff is rude!

I went to this office as a new patient, and was assigned to the PA, rather than the Dr. She was so rude and disrespectful, as was the rest of the staff. I was so disgusted with this office, that I switched to a different family Dr. I didn't want to take a chance on having to deal with that arrogant girl (PA) on any future visits. As I read in other reviews, rude staff, who are unresponsive to patient's needs, is the norm. Now I know I made the right decision. I think the Dr. needs to re-evaluate his staff, if he wants to maintain his practice. I've heard many good things about him, but unfortunately patients deal more with staff than they do with the Dr. There is no excuse for how rudely and disrespectfully they treat their patients (customers). They act like they're doing you a favor by letting you go there. Too many options out there to have to settle for this bad behavior!

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Five Stars

A great Dr. who shows compassion, time and a smile.

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Unbelievably Rude Staff

I have never been treated so poorly by a physicans staff than at this doctors office. Actually you get more respect at the Burger King drive-thru. The girls in the office Amber especially, rude, lies to you, will say anything to get you off the phone. You call to get a refill on a prescription and never get a call back. They say "sure we will call you back", never do and then get a attitude when you call to follow up. Then they get upset and cop an attitude when you confront them. The doctor is pleasant but trying to get a message to him is like trying to break into Fort Knox. As nice as he is, your mainly working with the office staff, nurse, receptionist, etc. Their disposition makes the entire experience unpleasant and it's just not worth it. They should all take some customer service classes and just have some common decency. Looking for another doctor immediately!

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considering finding a new physician

its not Dr. olshemski that's the problem. I wouldn't complain about him and would stay if his staff had more of a professional bed side manner its the nurses and other staff. they do not make you feel unwelcome and are very cold towards patients (or just myself and my family) at the reception desk they proceeded to tell me how I sound like my mother "but I'm nicer". how dare that staff talk about one of their own patients like that especially a patient that isn't there to defend themself and who has been going there for about 25 years. . or at least not say it to my face, and even that's terrible. I wouldn't consider them nurses, I'd call them more of a clique in highschool. very very unprofessional staff and I'm looking for a new physician as we speak. Dr. olshemski needs to find a new staff if he wants to keep his patients. I have been going there for as long as I could remember, 18+ years. very rude.

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Five Stars

excellent Physician and nursing staff, they are second to none. HOWEVER, the clerical staff (person)is rude and make you feel like they are doing you a favor by opening the glass to talk to you. Definitely a charity position for one reason or another because she does not match the rest of the staff

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15.0 minutes
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  • Awards

    4 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • Patients' Choice Award (2012)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition (2012)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Education

    34 Years Experience

  • Drexel University College Of Medicine

    Graduated in 1984

  • United Health Hospital Ser Inc

    Residency

  • Accepted Insurance

    Dr. Frank C Olshemski accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Select
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Capital Blue Cross
    • Capital BC PPO
  • Coventry Health Care
    • Coventry HealthAmerica HMO
    • Coventry HealthAmerica PPO
  • First Health
    • First Health PPO
  • Geisinger Health Plan
    • Geisinger Health Plan
  • Highmark BCBS
    • Highmark Community Blue PPO
    • Highmark PPOBlue
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Wyoming Valley Physician Network, 836 N Washington St, Wilkes Barre, PA
  • Nearby Doctors

    Dr. Frank C Olshemski is similar to the following 3 Doctors near Wilkes Barre, PA.