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Dr. Frank M Procaccino Is this you?

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17 Ratings • 6 Comments

4.1
  • 10
  • 3
  • 0
  • 3
  • 1

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
23.3 min

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Showing 12 of 17 Ratings

One Star

I have been to this Dr before... He was attentive and listened. This current appt with him, my daughter came with me. I was telling him something that was very unsettling, his response "well I don't know what to tell about that" He prescribed meds for me for a condition I have had previous. I told him that I was not the case, it did not feel like that. I called a day later to speak with him, waited multiple days no return call.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I love this doctor. I have been to him several times and he has EXCELLENT bedside mannerisms. I highly recommend him.

Easy Appointment
Promptness
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Highly recommended!!

I have been a patient of Dr. Procaccino for about 15 years. His calm, relaxed demeanor goes well with his experience and willingness to spend time and get to know his patients. Would highly recommend!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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This doctor has trouble with returning phone calls from his patients.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Two Stars

I'm kept in the waiting room for long periods of time and then When brought into the exam room I'm kept waiting for another long (20-25 minutes) time and then the Doctor is always in a rush and only seems to be listening to me with half of his attention and I'm rushed out of the office. I've been seeing him for about 3 years and this is SOP.

Wait time
45.0 minutes
Easy Appointment
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Two Stars

Dr. Procaccino seemed to be very knowledgeable about certain digestive problems and I think would be a wonderful doctor to help you manage a chronic disease that was already diagnosed. However, my experience going to him as a new patient with no previous diagnoses was frustrating and ultimately, a dead end. Dr. Proccacino never followed up with the results of what few tests he ran and seemed in no rush to help find some much needed answers. In the end he told me that "sometimes these things happen. Maybe you'll grow out of it." My symptoms were so severe that to be given up on without so much as a referral to another doctor was extremely disheartening.

Wait time
20.0 minutes
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Promptness
Friendly Staff
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Five Stars

Four Stars

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