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Dr. Frank Spellman Is this you?

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28 Ratings • 6 Comments

4.4
  • 19
  • 3
  • 3
  • 2
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
33.4 min

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Showing 12 of 28 Ratings

One Star

Posted on November 23rd, 2015

This physician has extremely long wait times with poor bedside manners. He lacks etiquette and does not do a great job with explaining his diagnosis. I am unsure how he has received so many stars since the majority of his patients are low vision patients that would be unable to see this survey to complete. BE WARE...THE RETINA GROUP OF WASHINGTON HAS NOW MERGED WITH A UNSKILLED AND UNETHICAL PHYSICIAN.

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Kind and effective medical care for your eyes

Posted on March 28th, 2015

Experiencing floaters and flashes in my left eye, I was told by the Blue Cross Blue Shield nurse on the phone that I should see an ophthalmologist within 4 hours. Dr. Spellman's office, on essentially no notice, told me to come over right away and somehow fit me into his busy schedule. His group's new offices near Eastern Market were spacious and pleasant. There was a little bit of a wait at each step of the process, some of it inevitable, such as waiting to eye drops to take effect. Then again, I had no appointment. The office staff, the techs, and the doctor himself, were all kind and thorough in their work. It was perhaps the best run medical office I have visited, especially considering the likely high volume of patients treated. Even so, you did not feel like you were being moved along like some sort of unfeeling commodity on an assembly line, as sometimes is the case in medical offices. I will be having my annual ophthalmology exam with this doctor from now on.

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Four Stars

Posted on December 18th, 2014

I admire Dr.Spellman and I am really happy to have him as my Ophthalmologists :) BUT his front desk staff (specifically the receptionist) is very unprofessional and rude. I've experienced it both over the phone and in person.

Wait time
25 minutes
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Five Stars

Posted on December 15th, 2014

Dr. Spellman is excellent at his profession. I've been going to him for more than 2 decades. I'm a diabetic and his care has kept me for losing my eyesight during that time period. He's definitely worth the wait time.

Wait time
56 minutes
Easy Appointment
Promptness
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Senior Paralegal Specialist

Posted on October 10th, 2013

Excellent eye specailist. Performed vitrectomy in both eyes, and my vision has improved substantially. I would recomnd him to anyone suffering from diabetic eye problems. True, the wait times can be long, but he is a specialist who is very good at what he does. Thus, he always has a lot of patients.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Four Stars

Posted on February 7th, 2011

Dr. Spellman appears to be a very good Dr. My complaint is the wait time at his office. Usually, the wait time has been at least an hr.

Wait time
60.0 minutes
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Two Stars

Posted on October 2nd, 2017

Five Stars

Posted on September 25th, 2017

Five Stars

Posted on April 7th, 2017

Four Stars

Posted on April 4th, 2017

Five Stars

Posted on April 4th, 2017

Four Stars

Posted on January 23rd, 2017

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