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Dr. Franklin B Longo Is this you?

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11 Ratings • 3 Comments

3.6
  • 7
  • 0
  • 0
  • 1
  • 3

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
27 min

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Showing 11 of 11 Ratings

Office receptionist

This young lady, who answers the phone, has such hostility it is unacceptable and it occurs each and every time. She doesn't let you gonidh a sentence, accuses you of "arguing" you (when you are asking a simple question), and NEVER calls you back when she stated she will (this has occurred the last three times). Who needs it. Office is like a factory...you are going from one person to the next. $$$ os all they care about...no flexibility with patient scheduling.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Too busy for the patient

After waiting approximately an hour , as I did for the last visit also, the Doctor spent 3-4 minutes with me. I'm not certain that I received a thorough evaluation. The visit summary reported that I was improving using prescribed drops for a diagnosis that I don't have. This was just a routine visit. I have no confidence in the service provided.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Excellent: Was my Eye Dr. for 5 Years for both prescriptions and cataract surgery on both eyes.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Two Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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