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Dr. Franklin Lum Is this you?

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6 Ratings • 3 Comments

3.5
  • 3
  • 1
  • 0
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  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 6 of 6 Ratings

Ms.

Posted on November 28th, 2016

Dr. Lum assumed my case from Southern Kaiser. He immediately searched for my records. He is extremely knowledgeable and courteous. I was very nervous moving to a new area and he immediately assuaged my fears. My gratitude is immense. In a time and age when the MS community struggles with Healthcare and solutions, I seem to receive very good care.

Wait time
5 minutes
Easy Appointment
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Good

Posted on August 27th, 2013

He is a nice, smart, good doctor! Like him!

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One Star

Posted on May 17th, 2012

This is a doctor who just does not listen, goes through the motions and really does not seem to care. Do not choose this neurologist if you want quality care.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
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One Star

Posted on March 16th, 2016

Easy Appointment
Promptness
Friendly Staff
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Four Stars

Posted on April 29th, 2015

Five Stars

Posted on October 17th, 2014

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