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Dr. Franklin Li Is this you?

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6 Ratings • 1 Comment

3.7
  • 4
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
5 min

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Showing 6 of 6 Ratings

Not the best experience

Posted on November 7th, 2016

Office staff friendly and appointment taken on time. Dr Li seems competent but cleanliness and procedures leave much to be desired. Lenses on equipment dusty as well as tops of equipment. dirty tissues left on table on patient side. No protective paper strips on chin rest or for forehead and evidence they aren't cleaned between patients. Hand washing not performed between consult and actual eye exam even though handling of eyelids were done. No dilation done before testing which I thought was unusual. Did provide new prescription that varied widely from one a month earlier, perhaps since vision issues made focusing for testing very difficult. Did offer "eyelid cleaning" for additional charge, similar to add on new car dealer charges for protection packages. Won't be going back.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 29th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 1st, 2015

Five Stars

Posted on December 1st, 2014

One Star

Posted on September 27th, 2014

Five Stars

Posted on January 14th, 2010

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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