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Dr. Fredrick Gould Is this you?

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5 Ratings • 3 Comments

4.0
  • 3
  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
40 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 5 of 5 Ratings

Five Stars

Dr. Gould is a wonderful doctor. My entire family has gone to him for years, and we feel he is a very knowledgeable and caring doctor.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Sales Represenatives More Important

New patients will have a waiting time of approximately 1 hour and 30 minutes. While you are waiting, they will still spend their time consulting with sale representatives. You will notice that all the patients that came in after you will leave before you. Explanation by staff at the 1-hour mark, "they got behind. Explanation when I was actually called back to a room, doctor was out of the office they day before. After showing my frustration with some common curse words, they proceed to tell me that the doctor is not comfortable seeing me. It was evident from the beginning she was not comfortable seeing anyone. Unacceptable.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

dr.gould is an excellant doctor and i have been going to his office for a long time and i will until he retires.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

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