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Dr. Frieda L Millhouse-Jones Is this you?

About Dr. Frieda L Millhouse-Jones

Dr. Frieda L Millhouse-Jones, MD is a Doctor primarily located in Jonesboro, GA. She has 19 years of experience. Her specialties include Internal Medicine. Dr. Millhouse-Jones has received 3 awards. She speaks English.

Rating Overview

23 Ratings with 5 Comments

The overall average patient rating of Dr. Frieda L Millhouse-Jones is Great. Dr. Frieda L Millhouse-Jones has been rated by 23 patients. From those 23 patients 5 of those left a comment along with their rating. The overall rating for Dr. Frieda L Millhouse-Jones is 4.1 of 5.0 stars.

Mapbox Map of Dr. Frieda L Millhouse-Jones

Primary Address

Laureate Medical Group Pc

7823 Spivey Station Blvd Ste 310
Jonesboro, GA 30236
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Specialties

Dr. Frieda L Millhouse-Jones has the following 1 specialty

  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Expertise

    6 Expertise

  • Vaccination
  • Physical
  • Heartburn
  • Immunization
  • Check-up
  • Weight Loss

Reviews

Showing 5 of 23

Good Doctor with Worst Staff ever!

Dr. Millhouse-Jones is a good doctor. I have thoroughly enjoyed being her patient and believe she cares. The problem is that the staff around her leaves much to be desired so after about four years, I am just not putting up with it anymore. Let's face it - you spend more time dealing with the team around most doctors than the doctor herself, so if her team is bad, at some point, you just have to make a decision. I made mine today. From appointment scheduling to diagnostic testing to billing, they are the most inept, uncaring group of 'medical' professionals I've ever seen. The staff wastes an awful lot of time talking to each other instead of caring for patients, and they are so arrogant they don't hide it (ie taking personal phone calls while you stand waiting; finishing their personal gossip sessions even though they see you approaching to ask a question, etc). I've also had more than one incident in which I had to call repeatedly just to get someone to follow through and schedule an appointment. One word to the wise is that you must follow up with their billing team following appointments. Each year I've been there they have repeatedly held onto refunds I should have received, ranging from $153 to nearly $400. The latest one I just learned about today, and the clerk said once again that they 'forgot' to send it to me 13 months ago after they received my insurance company's payment. No apology. No expediting. No prior communication. In fact, I had to initiate the call and just asked them to check as another patient with good insurance had warned me of this standard practice when I first started going to Laureate. If Dr. Millhouse-Jones ever changes the team with which she's associated, I'd be amongst the first to follow her, but for now, I will just have to find another good doctor who has a staff that is capable and caring as well.

Wait time
15 minutes
Easy Appointment
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Full Review Rating Breakdown
Need a GREAT Interniost?

Dr. Millhouse-Jones is the best physician bar none I have ever been to see. She has a wonderful caring attitute and makes you feel as if you are her only patient she is seeing that day! She professional and knowledgeable. I would not go to another doc now that I have found her!

Wait time
10.0 minutes
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Great DR

She provides EXCELLENT care. She listened to my concerns, was very personable. and went above and beyond to make sure that I did not incur extra charges for tests that I had already received.

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10 minutes
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Four Stars

Dr. Millhouse-Jones was good. I really liked her because she was down-to-earth, knowledgeable and seemed to care about me as a patient. I would like to see her grow more in terms of taking time to discuss alternative treatment plans, BUT my major issue is the office practices. It took me several phone calls to secure an appointment, and their follow up leaves much to be desired. The staff seems to spend more time talking to each other than taking care of patients. Everything from scheduling to billing to check-in/processing to follow up - this is one of the worst office experiences I've ever had.

Wait time
35.0 minutes
Easy Appointment
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Five Stars

I am very satisfied with the care/treatment that I receive from Dr. Milhouse-Jones and her staff.

Easy Appointment
Promptness
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Full Review Rating Breakdown
  • Awards

    3 Awards

  • Patients' Choice Award (2009, 2011, 2012, 2008)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Top 10 Doctor - Neighborhood (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Compassionate Doctor Recognition (2014, 2012, 2013)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Education

    19 Years Experience

  • Emory University School Of Medicine

    Graduated in 1999

  • Emory Healthcare

    Residency

  • Accepted Insurance

    Dr. Frieda L Millhouse-Jones accepts the following insurance providers.

  • BCBS Georgia
    • BCBS GA Blue Choice PPO
    • BCBS GA Blue Open Access POS
    • BCBS GA BlueChoice Option POS
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
    • Humana Preferred PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Laureate Medical Group Pc, 7823 Spivey Station Blvd Ste 310, Jonesboro, GA
  • Nearby Doctors

    Dr. Frieda L Millhouse-Jones is similar to the following 3 Doctors near Jonesboro, GA.