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Dr. Gargi H Upadhyaya Is this you?

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23 Ratings • 8 Comments

3.7
  • 10
  • 2
  • 6
  • 2
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
27 min

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Showing 12 of 23 Ratings

Gave up and changed doctors

Very poor follow through, seemed disinterested in my case because it is rare, I felt abandoned.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

The problem is not with this doctor it's her staff. Worst medical office staff I have ever dealt with. Takes days at a time to get a call back and even then it's the patient calling. Appointment system is horrible. Staff is rude. No compassion. Dr. Gargi is good but the staff at these medical offices are incompetent and rude. They need to be reported or fired. Takes 3 days to respond to a message? No. Unprofessional and unacceptable.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Dr. Gargi is a very caring and devoted doctor. She takes the time to explain your diagnosis and treatment.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Poor performance of office staff

While Dr.Gargi did an outstanding job in analyzing and treating my prostate cancer, her office staff left a lot to be desired. Appointments are poorly scheduled so that there is always a long wait time. But worst of all, I have to rely on picking up my Vicodin prescriptions in betweem office visits and these are very poorly managed by her office staff. This has been the case for the last couple of years: I leave a message that I need a prescription refill, I am told that the staff will leave her a message, I call back to see if it is ready for pickup and find that is not ready. Typically I succeed after several days, frequently having to visit her West Covina office,an extra 30 minute drive!

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Compassionate, knowledgeable, spends time communicate with patient and Dr. Gargi is professional.

Easy Appointment
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Three Stars

A competent and caring doctor. One major issue with Dr Gargi is her complete lack of punctuality. One hour or more wait is not unusual. Needs to understand patients time is just as important as her time .

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
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Would give no stars if I could

Worse uncompastionate Doctor in the world. only made the situation worse.

Easy Appointment
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Five Stars

She is the best so far.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Five Stars

Five Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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