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Dr. Gary K Yong Sr Is this you?

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25 Ratings • 6 Comments

4.4
  • 17
  • 3
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  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Friendly Staff
Wait Time
10 min
Appropriate Followup

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Showing 12 of 25 Ratings

Unprofessional/Rude Receptionist

If you can get past the receptionist and her extremely rude and arrogant attitude, the visit with Dr Yong will be great. Never have I seen such an uncaring/cold person working a front desk in a drs office, where the customers are actually patients and probably most are not feeling well. These very patients that she treats poorly are the very people whom pay her salary. Dr Yong is a very hands on, honest and caring doctor and we as a family were patients of Dr. Langreder, before Dr Yong joined the practice and eventually took over. Never in all these years have I had a negative word to say, but this wasn't my first experience with this rude person. I don't even want to call, because I don't want to talk to such an arrogant/unfriendly person. Thank goodness I was able to get help elsewhere. My overall rating is just in regards to Dr Yong and his professionalism, because my overall rating for office receptionist is very poor

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Front Desk Help

Absolutely love Dr Yong and have been going to see him since he joined Dr Langreder and started going to this practice over 40 years ago. I have a problem with his front desk help. This woman answers the phone with an attitude and has absolutely no people skills to speak of. I feel bad for the many elderly people who go to this practice and are treated so rudely.

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Poor

Poor clerical support. The secretary is not helpful and cuts customers short. Overall rude.

Wait time
15 minutes
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Five Stars

Excellent Doctor. Very friendly, spends time with patients, shares much information.

Wait time
5 minutes
Easy Appointment
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Don't You Wish Your Doctor Gave You Enough Time?

Dr. Gary Yong's office is not bad - they work quick. Dr. Gary Yong, however, does not spend time with his patients. He answered 2 phone calls during my appointment. He never lets me finish what I am saying. He never gives me the time and attention I need. He just tries to get people in & out as fast as possible. Tell me that's not true. He even prescribed me a medicine that has a side effect that irritates another condition I already have, and he is clearly aware of the situation. Didn't even warn me or tell me the side effects. Horrible experience, I will never return to Dr. Gary Yong.

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Five Stars

Dr. Yong has been our family physician for over 25 years and he has always been personable and efficient. He puts you at ease and gives you a sense of confidence in his diagnosos as he explains clearly what your problem is and how to fix it. He never short-changes you on time or explanation and iseager to answer your questions. In addition, he's reachable by phone when necessary.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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