The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Gerald Ford Is this you?

Filter Reviews

20 Ratings • 4 Comments

4.4
  • 15
  • 2
  • 0
  • 2
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Bedside Manner
Accurate Diagnosis
Easy Appointments
Spends Time With Me

Rate Now

Share Your Experience

Have you seen Dr. Gerald Ford?

Showing 12 of 20 Ratings

great doctor, problematic billing practices

Posted on December 5th, 2015

Generally great, but the billing system is quite strange. I get charged my insurance co-pay of $30, PLUS another $30 (not clear why) and my Flex Care account always rejects reimbursement, even when I send receipts etc. I think it's the way that the billing dept makes out the receipts. I have even gone TWICE back to the Dr office to say "your receipts are being rejected for reimbursement because my Flexcare says that I only paid 30." I will go one more time because Dr Casserta is great but if I continue to have this problem with fishy billing and my not getting reimbursed, I will go to another ophthalmologist with a more straightforward billing practice.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

Posted on August 24th, 2015

Dr. Ford is quiet, professional and thorough in his assessment. I appreciate his subtle sense of humor.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on July 20th, 2009

I had to leave for a job overseas and had a short window of opportunity to see an eye specialist. I called Dr. Ford's office and they were able to schedule me immediately. The service was top notich. The staff was efficient, friendly and courteous. What more could you ask for?

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Cataract surgery

Posted on January 2nd, 2009

Screw up in performing my left eye cataract surgery. His failure statustics should be questioned before you use him.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Four Stars

Posted on August 21st, 2017

Five Stars

Posted on July 6th, 2017

Five Stars

Posted on July 6th, 2017

Five Stars

Posted on August 6th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on May 20th, 2016

Five Stars

Posted on January 26th, 2016

Five Stars

Posted on November 24th, 2015

Four Stars

Posted on October 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Nearby Doctors

    Dr. Gerald Ford is similar to the following 3 Doctors near Tempe, AZ.