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Dr. Gerald T Russell Is this you?

About Dr. Gerald T Russell

Dr. Gerald T Russell, MD is a Doctor primarily located in Knoxville, TN. His specialties include Family Medicine. Dr. Russell is affiliated with Physicians Regional Medical Center, LaFollette Medical Center and Roane Medical Center. Dr. Russell has received 6 awards. He speaks English.

Rating Overview

13 Ratings with 5 Comments

The overall average patient rating of Dr. Gerald T Russell is Great. Dr. Gerald T Russell has been rated by 13 patients. From those 13 patients 5 of those left a comment along with their rating. The overall rating for Dr. Gerald T Russell is 4.1 of 5.0 stars.

Mapbox Map of Dr. Gerald T Russell

Primary Address

Farragut Family Practice

11130 Kingston Pike Ste 7
Knoxville, TN 37934
Get Directions

Specialties

Dr. Gerald T Russell has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Gerald T Russell has the following 8 expertise

  • Check-up
  • Weight Loss
  • Weight Loss (non-surgical)
  • Contraception
  • Immunization
  • Influenza
  • Diabetes
  • Family Planning

Dr. Gerald T Russell has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Gerald T Russell is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 13

Pathetic, rude staff

Dr. Gerald Russell and his staff, specifically his nurse, Brenda, and the office manager, David Bandy, cannot be trusted. They totally botched on an attempt by Walgreens (and me) to get a prescription refilled. Three days went by after Walgreens called and e-faxed the request. There was no refill or call from Russell's nurse so I went in person to the office four days after the initial request. I was greeted with lies and hostility. They also have not sent all of my records, which I requested a few weeks ago. I was a patient of Russell's for 20 years, but no more. And just now, the receptionist said she can't help me with the records and then hung up on me. There are many better choices for medical care in Farragut.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
When you need a great GP, he is the man!

We have been with Dr. Russell for 20 years and love him dearly! He is a great GP and I would not go anywhere else. Easy to talk to staff and get questions answered right away even if you have to call them. They are busy but will get back to you in a timely manner.

Easy Appointment
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Five Stars

Excellent choice. Cares about his patients

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
poor customer service

Attempting to speak to the doctor or Nancy, his assistant, is nearly impossible via telephone. You have to make an appointment and go to the office to ask a question. I'm changing doctors for this very reason.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Dr. Russell is the most compassionate, empathetic physician that my special needs daughter has encountered. He is the utmost professional, has extensive knowledge and has a gentle bedside manner that we so appreciate. I highly recommend his practice.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    6 Awards

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • NCQA Heart/Stroke Recognition Program

    NCQA Heart/Stroke Recognition Program

    The NCQA Heart/Stroke Recognition Program was launched in 2003. This voluntary program is designed to recognize clinicians who use evidence-based measures and provide excellent care to persons with cardiovascular disease (CVD) or who have had a stroke.

  • NCQA Diabetes Recognition Program

    NCQA Diabetes Recognition Program

    NCQA developed the Diabetes Recognition Program (DRP) to provide clinicians with tools to support the delivery and recognition of consistent high quality care. This voluntary program is designed to recognize clinicians who use evidence-based measures and provide excellent care to their patients with diabetes.

  • On-Time Doctor Award

    On-Time Doctor Award (2014, 2015, 2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Patients' Choice Award

    Patients' Choice Award (2014, 2015, 2016)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • Hospital Affiliations

    Dr. Russell is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

  • University Of Tennessee Health Science Center College Of Medicine
  • University Tn Grad School Of Medicine

    Residency

  • Accepted Insurance

    Dr. Gerald T Russell accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana Knoxville PPOx
    • Humana National POS
  • Multiplan
    • PHCS PPO

Locations & Directions

Farragut Family Practice, 11130 Kingston Pike Ste 7, Knoxville, TN
  • Similiar Doctors

    Dr. Gerald T Russell is similar to the following 3 Doctors near Knoxville, TN.