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Dr. Glenn E Beck Is this you?

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37 Ratings • 3 Comments

4.2
  • 24
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
16.8 min

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Showing 12 of 37 Ratings

Excellent Service

Dr. Beck is the most kind and caring physician I have ever had. He takes the time necessary to answer your questions and shows a real interest in his patients! Additionally, he does not overbook so you are seem promptly!!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Dr. Beck is a great doctor, too bad his office staff is not so great. If the patient (customer) is dissatisfied or questions them that patient will get a lot of attitude back from desk/phone person. I have had several personal experiences with the office staff here, and always go back because I like Dr. Beck. That is no longer the case. I say look elsewhere. As a customer service manager I expect more patience and better treatment from the office staff. Without patients they would not be employed! Overall love Dr. Beck but don't like to go to office anymore at all.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Love him!

He has always been thorough and kind. Calms fears, answers every single question, clearly outlines his plan, answers more questions, explains what to expect and asks if you have any additional questions. Respectful, funny and able to "break it to you" gently. Great with kids too! Have to admit that his office staff can be kurt and unapproachable at times, but do get the job done and it doesn't hinder the dr/patient relationship at all. I'd still go to him if his staff kicked me in the shins at every visit. (Which they don't, just to be clear!) Lol

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

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