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7 Ratings • 2 Comments

4.3
  • 5
  • 1
  • 1

Quality Rating

Highly Dissatisfied

Wait Time
22.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Showing 7 of 7 Ratings

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Dr. Holland saved my life. His nurse practitioner had done several tests on me and determined I did not need cardiac assistance at this time. Fortunately for me Dr. Holland decided to take me to the cardiac cath lab to take a look. I was 95% blocked in the widow maker and required 2 stents. Unfortunately, that is where my good news stopped. I have real issues with the Heart of Utah staff and his new nurse practitioner or PA. No one will return a call. I found out by accident that I was supposed to stop taking blood thinners. There have been no annual examinations at all.

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

I waited in waiting room from 8:00am until 6:00pm,listening to his office personel laugh and joke among each other.They kept telling me he would be in soon, finally at 6:00pm they said he would not be in and wanted me to make another appointment. I walked.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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