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Dr. Gretchen D Graves Is this you?

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10 Ratings • 3 Comments

3.9
  • 6
  • 0
  • 1
  • 2
  • 1

Quality Rating

Satisfied

Wait Time
46.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 10 of 10 Ratings

Five Stars

Dr Graves is a pre HMO PPO doctor. She spends time with each patient and actually knows them not a 10 minute walk-in office visit. She is thorough but at the sacrifice of long wait times. I prefer a thorough doctor than a greedy one. I am sure my insurance only pays a basic office visit even if she spends some time with the kids at a loss to her. I would recommend that she have one day to do express visits for parent on a tight schedule.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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parent

Dr Graves is a awesome doctor, It's her staff that need customer service training.The long wait to get in a room is due to Dr. Graves taking careful and consideration to her patients needs and cercumstances .

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait too long!

Dr Graves is a 5 star doctor but she is too slow. Our last visit we left after 1hr and 35mins of waiting. Not just his time its every time. i have been calling for the last 2 months trying to make an appointment, I have left message after message. She is a great doctor if you can ever see her. Good luck. I changed doctors after 19 yrs of going to her I have 2 children and knew everthing about them before looking at the chart. Again she is great but need some time management

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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