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Dr. Harry Acuna Is this you?

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4 Ratings • 1 Comment

3.3
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
45 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 4 of 4 Ratings

Terrible Customer Service

When I made my appt, I was told to come in at 9am and dr. would be in at 9:30am and I would be his first patient. 45 minutes later, I was told that the Dr. had been in since 8am and that he takes walk-ins only. I explained what I was told and his staff responded, "I don't know what to tell you."

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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