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Dr. Heather Lake Is this you?

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25 Ratings • 3 Comments

3.6
  • 13
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
20 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 25 Ratings

No BS

Posted on August 18th, 2016

She was very matter of fact and straight to the point. I didn't need coddled, I just wanted a plan of action and that is exactly what I got. She listened to what I am sure was very confusing explanations regarding my symptoms.

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Staff is not courteous

Posted on August 26th, 2014

The receptionist at Dr Heather Lake's office is was not courteous. It took 30 minutes for the receptionist to schedule an appointment for my next visit. The receptionist did not know how to input another patients information in the computer. She could have stop to check me out but she continued to search on the computer. I was also disapointed with my overall service because Dr. Lake knew how long, I was sitting there waiting. I will be looking for another rheumatologist with a more courteous staff.

Wait time
10 minutes
Easy Appointment
Promptness
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One Star

Posted on February 6th, 2014

Found out recently she misdiagnosed a condition when I consulted with 3 other doctors. Plan to file a complaint with the AMA.

Easy Appointment
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Two Stars

Posted on September 26th, 2017

Four Stars

Posted on August 2nd, 2017

Five Stars

Posted on April 28th, 2017

Five Stars

Posted on April 28th, 2017

Five Stars

Posted on April 24th, 2017

Five Stars

Posted on April 22nd, 2017

One Star

Posted on November 18th, 2016

Five Stars

Posted on July 26th, 2016

One Star

Posted on July 19th, 2016

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