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Dr. Heather E Lucas-Ross Is this you?

About Dr. Heather E Lucas-Ross

Dr. Heather E Lucas-Ross, MD is a Doctor primarily located in Grass Valley, CA, with other offices in Downieville, CA and Kings Beach, CA (and 1 other location). She has 14 years of experience. Her specialties include Family Medicine. Dr. Lucas-Ross has received 5 awards. She speaks English.

Rating Overview

19 Ratings with 5 Comments

The overall average patient rating of Dr. Heather E Lucas-Ross is Great. Dr. Heather E Lucas-Ross has been rated by 19 patients. From those 19 patients 5 of those left a comment along with their rating. The overall rating for Dr. Heather E Lucas-Ross is 4.3 of 5.0 stars.

Mapbox Map of Dr. Heather E Lucas-Ross

Primary Address

Western Sierra Medical Center

844 Old Tunnel Rd
Grass Valley, CA 95945
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Mapbox Map of Dr. Heather E Lucas-Ross

Western Sierra Medical Clinic Inc

209 Nevada St
Downieville, CA 95936
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Mapbox Map of Dr. Heather E Lucas-Ross

County Of Placer

8665 Salmon Ave
Kings Beach, CA 96143
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Mapbox Map of Dr. Heather E Lucas-Ross

Heather Erin Lucas-Ross Md

12183 Locksley Ln Ste 106
Auburn, CA 95602
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Specialties

Dr. Heather E Lucas-Ross has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    7 Expertise

  • Influenza
  • Family Planning
  • Weight Loss (non-surgical)
  • Weight Loss
  • Check-up
  • Immunization
  • Contraception

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 19

Respectful Heather

Heather is a kind respectful professional doctor who listens to me. I appreciate her not acting like I'm a moron because I utilize natural means to take care of my health as much as possible. She gives me her opinion and doesn't shove it disrespectfully down my throat.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
DR. HEATHER LUCUS ROSS GOING DOWN HILL

Dr. Heather Lucus Ross has definitely changed in the last years. She used to be a much more caring and involved doctor. Now she just pushes threw her day and shows little interest in really helping her patients. She snaps at me and goes off for no reason and then apologizes the next time I see her. I will not be going back to this doctor again. It's to bad. If she spent more time listening, than interrupting and throwing a fit, she could be a good doctor. As she has stated to me in the past, The low income type patients she has to see each day is wearing on her, and to me this has become obvious. I would pick another doctor. She will not last much longer at this practice in my opinion.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

I really feel comfortable with Dr. Heather, and appreciate how she really listens to me. Dr. Heather always follows up with labs and tests. Great Doctor!!!!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Top notch doctor

She is very pleasant and really listens to your concerns. Comfortable to talk to. Very intent on taking care of your problem, but always relaxed and makes you feel at ease.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Full Review Rating Breakdown
Five Stars

I completely appreciate her honesty which is very hard to come by when dealing with doctors. She is always pleasant & comforting no matter the reason for my visit & for that I am grateful. I have had a very difficult recovery from a severe trauma that requires my visiting quite a few doctors often & she by far is my favorite. I only hope that when I reach my goal & don my own white jacket, I can do it as much justice as she has.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    5 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • Compassionate Doctor Recognition (2016, 2013)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • On-Time Doctor Award (2014)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Patients' Choice Award (2013, 2016, 2014)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Education

    14 Years Experience

  • University Of Nevada School Of Medicine

    Graduated in 2004

  • Sutter Health

    Residency

  • Accepted Insurance

    Dr. Heather E Lucas-Ross accepts the following insurance providers.

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Blue Shield California
    • BS CA Platinum 90 PPO
    • Blue Shield CA Bronze 60 PPO SHOP
    • Blue Shield CA Bronze Full PPO 4500
    • Blue Shield CA PPO
    • Blue Shield CA Platinum Access+ HMO 25
    • Blue Shield CA Silver 70 PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
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Locations & Directions

  • Nearby Doctors

    Dr. Heather E Lucas-Ross is similar to the following 3 Doctors near Grass Valley, CA.