ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Heather K Otoole Is this you?

Filter Vitals Ratings

104 Ratings • 23 Comments

4.6
  • 79
  • 12
  • 8
  • 0
  • 5

Quality Rating

Highly Satisfied

Wait Time
9 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time With Me
Appropriate Followup
Bedside Manner

Rate Now

Share Your Experience

Have you seen Dr. Heather K Otoole?

Showing 12 of 104 Ratings

Compasionate

I, like many, have had to sacrifice my health coverage at work as I have children who need the money more. I have been without insurance now for almost six months and Dr. O'Toole and her incredible staff have been very understanding that my situation, while difficult, is only temporary. They have made my life easier with my refills and keeping my costs down to a minimum and they have done so with understanding and care. Dr. O'Toole has had my back through the hard times as well as the good times.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Poor bed side manner

Dr O Toole is unnecessary controlling, does not listen, and has proven to unreliable. Her staff is poorly trained and have been inaccurate in prescribing medication. She has been unresponsive to my medical needs, and has made mistakes in diagnosis.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

VERY GOOD DOCTOR. I HIGHLY RECOMMENED HER. WHEN YOU NEED TO SEE HER ITS RIGHT AWAY . VERY CARING AND NICE STAFF.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

2 Months and No Follow Up

All I can say is unbelievable...totally unbelievable! This practice should be out of business! Got an appointment quick...but will have to see another doctor as I can't trust or believe anything she said.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Great Doctor informed me on things that my prior Dr. had over looked. and an Air Force Veteran

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

New to Phoenix AZ

Having moved to Phoenix from another state, it was a welcome relief to find Dr. O'Toole practicing close to my home. Dr. O'Toole spends a fair amount of time with me at appointments, and takes time to answer my questions in person, as well as online.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
Was this review helpful? Yes No Report Abuse

Four Stars

She is very knowledgable and I have great confidence in her- one of the best physicians I have ever met. I meant to press 5 stars, however the system pressed 4....she is excellent!!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Four Stars

There with answers always

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

I discovered Dr. O'Toole over a year ago and have never had to think twice about my decision to be under her care. She informs the patient, cares about their overall well-being, and always has a smile. I have recommended Dr. O'Toole to multiple friends who have also appreciated her bedside manner.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

She's awesome!!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

She was very nice and easy to talk to.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Great Doctor, Poor Phlebotomist

Dr O'Toole is excellent. Spends a good amount of time listening and doesn't seem to have a timer managing the amount of time with patients. The woman phlebotomist in the office is incompetent and if you hate having blood drawn she's not the one to do it. But, I highly recommend Dr O'Toole.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse
  • Nearby Doctors

    Dr. Heather K Otoole is similar to the following 3 Doctors near Phoenix, AZ.