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Dr. Heather M Wells-Holtey Is this you?

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25 Ratings • 2 Comments

3.4
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
8.3 min

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Showing 12 of 25 Ratings

Unfriendly and rude but she may have been born that way

She is very unfriendly and seems to dislike her job. It seems she can't wait for you to get out of her office. She has a bad case of resting *itch face but it may just be from Botox overuse. Not friendly or welcoming at all.

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One Star

My experience with Dr. Wells was not a good one. I had a rash on my chest that had been there for a couple of months. Nothing was working to get rid of it so I was sent to her. She came in barely looked at it and said it's acne. I'll give you some cream. My appt was literally a minute or two. The other thing that really upset me was the fact that I heard her nurse whisper to her outside the door, "Just so you know she has charity care." I feel to this day that is why she basically dismissed me. By the way, it turned out to be skin Sarcoidosis. I later found out it was in my lungs and lymph nodes too. Charity Care is basically a financial assistance program offered by the hospital. Then as I was leaving she was on the phone on a personal call laughing about where to meet whomever for lunch. I called and complained to the clinic manager and she even said that many people don't like her. That her bedside manner is lacking. What does that tell you? My PCP said too that he hears many complaints about her.

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5 minutes
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Easy Appointment
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Four Stars

Easy Appointment
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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