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Dr. Heather White Is this you?

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10 Ratings • 3 Comments

4.4
  • 8
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Quality Rating

Highly Satisfied

Friendly Staff
Wait Time
32 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Promptness

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Showing 10 of 10 Ratings

Dissatisfied patient

Posted on November 11th, 2015

Doctor White appears to be knowledgable and easy to talk with during this stressful time. However, the support staff and receptionist were rude, condescending, and unprofessional. I was not given any written verification of the plan detailed by the doctor. I was told that a written plan, details of my case, prescriptions and dates for testing would be provided to me before I left my appointment. I did not receive any paperwork and prescriptions were not sent to my pharmacy. I waited an hour plus in the waiting room, and once I was taken to a room, I had to wait over an hour to meet with the Doctor. Staff were smacking on gum, and chatting among themselves about clothes. Very unprofessional.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Quality and compassionate care

Posted on October 19th, 2015

It is probably as challenging as anywhere else to get a regular appointment and be seen quickily and on time. Where this office more than makes up for it is in how rapidly doctors and staff respond when there is a cancer diagnosis. Dr. Heather White, oncologist, has been my physician since Jan. 2014 and every single time I have seen her, she has been knowledgeable, compassionate, patient, kind, encouraging, receptive to hear and answer all of my questions and always acts as though she has plenty of time to listen. Unbelievably reassuring and helpful, a throwback to the days of "good bedside manner" when a physician had time to hear and cultivate a relationship with a patient.

Easy Appointment
Promptness
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Appropriate Follow-up
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Wonderful Doctor

Posted on December 25th, 2014

Dr. White is kind, and caring. Very knowledgeable. Specializing in breast cancer. Takes the time to explain everything. Very good bedside manner with family as well as patients. When she walks into your room she looks more like a fashion model than a Dr. but don't let that throw you. She is the best!!

Wait time
20 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on December 12th, 2016

Five Stars

Posted on October 28th, 2015

Five Stars

Posted on October 12th, 2014

Five Stars

Posted on September 16th, 2014

Five Stars

Posted on July 21st, 2014

Five Stars

Posted on July 31st, 2013

Five Stars

Posted on April 28th, 2010

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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