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Dr. Heidi K Archer Is this you?

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11 Ratings • 5 Comments

3.5
  • 5
  • 1
  • 1
  • 1
  • 3

Quality Rating

Satisfied

Wait Time
11.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 11 of 11 Ratings

Five Stars

I am very thankful for physicians like Dr. Archer. I had been suffering for a very long time and thanks to her I feel like a new person. No physician has ever explained to me about my hormonal issues particularly in the detail that she did. So thank you Dr. Archer

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Dr. Archer is great! She seems knowlegeable and very responsive to to my questions and concerns. While telephone consults are sometimes convenient, I think that I would prefer more face to visits. I find her staff to be responsive and flexible as well. I have had a few instances where I have had to ask for directions, changes in appointments, copies of billing statements, and they were ALWAYS very courteous and most helpful. I am very happy with Dr. Archer's services.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very Disappointing

She and her staff was one of the rudest group of people I haveever come across in the medical profession. I once left a message with a concern and a week later after continuing tocall I got through to her nurse. They did not cordinate withtheir selected pharmacy team at all well, making refills ridiculously difficult. Even leaving a message on a web sightwe were asked to fill out apparently did not go through. It was not until I saw another doctor who saw the problem wasI finally relieved.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Irresponsible and immature. Definately unprofessional

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Dr Archer is really nice and seems very knowledgeable, however her response time to follow-up questions and concerns is VERY slow and sometimes she does not respond at all

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Four Stars

Five Stars

Four Stars

Five Stars

Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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