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Dr. Heidi L Banister Is this you?

About Dr. Heidi L Banister

Dr. Heidi L Banister, MD is a Doctor primarily located in Glendale, AZ. She has 18 years of experience. Her specialties include Family Medicine. Dr. Banister has received 1 award. She speaks English.

Rating Overview

20 Ratings with 10 Comments

The overall average patient rating of Dr. Heidi L Banister is Great. Dr. Heidi L Banister has been rated by 20 patients. From those 20 patients 10 of those left a comment along with their rating. The overall rating for Dr. Heidi L Banister is 3.8 of 5.0 stars.

Mapbox Map of Dr. Heidi L Banister

Primary Address

Arizona Family Care

18555 N 79th Ave Ste B108
Glendale, AZ 85308
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Specialties

Dr. Heidi L Banister has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Heidi L Banister has the following 7 expertise

  • Family Planning
  • Immunization
  • Influenza
  • Weight Loss
  • Weight Loss (non-surgical)
  • Contraception
  • Check-up

Dr. Heidi L Banister has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Heidi L Banister is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 20

Will not be returning

Does not spend the time answering questions and educating the patient. Quick to diagnose without research and poor bedside manners. Will not return to this Dr.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

My husband and I are very pleased with Dr. Banister. She is very thorough and we both can tell she is passionate and knowledgeable about her work. We are at ease with her kind attitude as well.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
can't agree with nasty reviews here

Dr. Banister is very caring, asks me lots of questions about whatever my current condition is, and also follows up with just about every past problem I had that is noted in my file. She is very thorough, has a good sense of humor, isn't a "know-it-all" she listens to what I say about my symptoms and nails the diagnosis. She honestly cares about my health. In my 5+ years of going to Dr. Banister, I have always been seen on time, I rarely wait 5 minutes past my appointment time. The desk staff has never been off-putting in any way, they are helpful with any billing or scheduling questions I have.I have no qualms rating "excellent" in every category.I have recommended Dr Banister to several people.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
A GREAT DOCTOR

I have been with her for a few years now and she is great, but her office staff could use a lil attitude lift. My mom was. Also a patient of hers and loved her as well, but got dropped for missing 1 visit due to office policy.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Nightmare

Long story short: The receptionist was nasty, should not be in the customer service business. I told the doctor. She was aware and working with her. Then the correct prescription was sent to Medco but the wrong type, so my insurance did not cover, so we were out $353. I made several attempts to remedy this with the Dr and her office. They were at fault but denied and covered it up. Also they were unsympathetic in their dealings with us.

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Full Review Rating Breakdown
  • Awards

    1 Award

  • On-Time Doctor Award

    On-Time Doctor Award (2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Education

    18 Years Experience

  • Pennsylvania State University College Of Medicine

    Graduated in 2000

  • St Joseph Hospital

    Residency

  • Accepted Insurance

    Dr. Heidi L Banister accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Savings Plus of AZ
    • Aetna Signature Administrators PPO
    • Aetna Whole Health Banner Health Network HMO
  • BCBS AZ
    • BCBS AZ Alliance Network
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Health Net
    • Health Net AZ HMO ExcelCare Network
    • Health Net AZ PPO HSA
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Arizona Family Care, 18555 N 79th Ave Ste B108, Glendale, AZ
  • Similiar Doctors

    Dr. Heidi L Banister is similar to the following 3 Doctors near Glendale, AZ.