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Dr. Heidi C Shea Is this you?

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47 Ratings • 24 Comments

2.5
  • 12
  • 2
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  • 7
  • 22

Quality Rating

Neutral

Wait Time
34 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 47 Ratings

Abysmal bedside manner

If you're a robot, Dr. Shea is the doctor for you. If you are an actual person with time commitments and FEELINGS, I would suggest going elsewhere. I waited for nearly an hour for Dr. Shea to visit with me, and while going over my lab work she hardly made eye contact with me. She was obviously rushing through my appointment, and diagnosed me in the most unfeeling way with a disease that will greatly impact me for the rest of my life. She then acted annoyed when I was asking questions about my disease. I cried in the car for nearly twenty minutes before I was fit to drive home. WORST APPOINTMENT OF MY LIFE.

Wait time
50 minutes
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Friendly Staff
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Super!

Easy Appointment
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One Star

Completely indifferent to my problems. Only cares about what the numbers on the blood tests reveal and does not address patient concerns. Dr. Shea has the worst bedside manner of any doctor I have ever seen. I was checking out and heard/saw her scheduling people mocking the patient on the phone. When you leave the doctor sobbing, it's time to find a new doctor.

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Frustrating experience

After waiting months to be seen, and what felt like longer in an exam room, Dr. Shea spent very few hast minutes visiting with me. She was exasperated when I would ask questions. Would not return to her if she were the last endo on earth.

Wait time
55 minutes
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Medicine without humanity is hollow. Dr. Shea is as vacant as they come.

I was so hopeful for answers, and Dr. Shea (after keeping me waiting for over an hour and a half) rushed through my appointment and was irritated with me for not knowing anything about the conditions with which she had barely diagnosed me. I will never go back to her. Ever. I'm amazed there are people who do.

Wait time
56 minutes
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The Best

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One Star

Very cold and uncaring. She is rude and has a cold manner with children. She is almost abusive to my child and absolutely does not care about his well being. I am searching for a new endocrinologist because I just cannot take this doctor anymore.

Wait time
56 minutes
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Horrible customer service

I would NOT recommend this doctor. Follow up is non-existent. They promise follow up phone calls but don't deliver. Lab work goes weeks if not months with no follow up despite numerous calls to try to get results. We've given the benefit of the doubt way too long. This office is NOT reliable.

Wait time
15 minutes
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Four Stars

Make sure you call for your lab reports and find out what is going on. They never report on their own.

Wait time
30 minutes
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Keep looking for your Endocrinologist

Please take the time to heed all of these reviews about Dr. Shea & her office & staff. She was recommended to us by our family Dr whom we absolutely love & trust. I gave her the benefit of the doubt & went in with a positive attitude. We have visited the office 3 times now. We will NEVER BE BACK. They will never treat or touch my child again. She is supposedly a pediatric endo. but I don't see how that could be the case. She is cold & unfriendly, won't take the time with the patients or parents, and nothing is explained to us at all. They seem put out to have to answer any type of questions. You are supposed to see her every other visit, but we only saw her once. So much wasted time. Her office staff is absolutely hateful. They don't offer much of any use other to be annoyed at any type of request. Please do not go here especially if you are looking for a Dr. for your child.

Wait time
15 minutes
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Two Stars

Dr. Shea is nice - when you can actually see her. Her office tends not to follow up very well.

Wait time
45 minutes
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Great, thorough diabetes doctor

Seeing Dr. Shea to manage my diabetes has been a wonderful experience for me. Dr. Shea is thorough in her care. She will stay and answer all of your questions. She fought hard for me to get my CGM covered by insurance. She likes to include the patient in the brainstorming of how to improve glucose levels. She is very smart and has a good bedside manner. She has some very lovely nurses too. Some of the office staff can be a little coarse and it can be difficult to get an appointment sometimes, but I think it's well worth it. P.S. If you see the nurse practitioner, she reviews all of the nurse practitioner notes to make sure nothing is being missed.

Wait time
10.0 minutes
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