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Dr. Helen Atienza Is this you?

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6 Ratings • 2 Comments

3.2
  • 2
  • 1
  • 0
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
43.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 6 of 6 Ratings

We are done

Posted on August 12th, 2015

I've taken my children to this office now for another year to many. The staff are well at what they do yet, the attentiveness that one expects from a doctor is not there. The system is always down, the fax machine never works, and you are made to feel like your another dime on the cattle ranch. There is no way you can get out concerns over your child's health because she spends no more than 5 mins in the room. I'm actually embrassed that I stayed that long. time to move on.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Not a great pediatrician

Posted on April 2nd, 2011

I've been taking my son to her for many years, and if his insurance covered another Doctor he wouldnt be going in there. The staff are all ghetto, they're very rude. The waiting room is always mobbed and it takes forever to get in. It's dirty in the waiting room. Dr. Atienza comes in the room, says hi mommy!! In a real child like way, takes two seconds to look at my son then writes a script and sends me on my way. I try to tell her about his symptoms she doesnt listen. She never noticed he had autism, or that his development wasn't right. He's my first and when I was expressing my concern she wanted out of the room asap. I'm fighting the state now to switch doctors.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on September 15th, 2017

Five Stars

Posted on November 21st, 2016

Two Stars

Posted on August 7th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on May 21st, 2014

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