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Dr. Hema Gouru Is this you?

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9 Ratings • 3 Comments

4.1
  • 7
  • 0
  • 0
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  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
14 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

Insensitive and Ignorant!

Posted on March 18th, 2017

I saw her at the Newark 23/7 Urgent Care Center for a crushed toe and was in agony. She asked "which toe", obviously it was the one that was at least twice its size. She pinched it and bent it in different directions then had an X-Ray done(the technician was the sweetest woman ever, I don't remember her name), but it wasn't broken it was strained. She wrote a script for Ibuprophe which I had already taken the max amount of and taped my two toes together sloppily and disregarding my screams of pain. My boyfriend said "squeeze my hand" while she carelessly taped my toes and she actually said "she's fine, she doesn't need that". I barely saw her and she treated me like I was either faking it or god knows why, but I'm making sure the supervisors know about what happened. If she's a good family practicianor, that's great for those patients. DON"T GO TO NEWARK 24/7 URGENT CARE CENTER AND ALLOW HER TO BE YOUR DOCTOR! I know I was stigmatized based off of my chart which indicated a disorder that is notoriously judged(and many who supposedly have it are the reason there is a stigma, because they refuse to get more help than pills). It was also St. Patrick's Day, which I didn't even think of because I DON'T DRINK, but clearly she assumed I did.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Phenomenal doctor!!!

Posted on October 14th, 2016

Her office is amazing! Her staff is professional and knowledgeable just like her. She's very thorough, very honest, and it's clear that she admires what she does. If I were to remain in the area, she would be my family doctor. I give this doctor 10 out of 10.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Excellent doctor,

Posted on August 12th, 2010

Ver compassionate and take good care of her patients and is very thorough

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Five Stars

Posted on September 8th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 1st, 2016

Five Stars

Posted on October 21st, 2016

Five Stars

Posted on June 3rd, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on August 5th, 2014

Five Stars

Posted on February 23rd, 2013

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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