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Dr. Henry Martinez Is this you?

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10 Ratings • 1 Comment

3.4
  • 5
  • 1
  • 0
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  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
55 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 10 of 10 Ratings

Incompetent

Posted on January 22nd, 2013

Don't use this Dr because his staff is incompetent and he defends their actions. My mother waited over 2 mos for them to refer her to Sugarland Methodist for a needle biopsy. The receptionist never faxed the order to them and when she finally did, she didn't get prior authorization from the ins co and the appointment had to be cancelled. Methodist tried caling them, leaving msgs asking them to return their calls, but they would not answer their phone or call them back. When I call to complain to the office mgr, the receptionist tells me that she is either, out for the day or the week. They do not return phone calls, and I think they must have caller id because they will not answer when I call from my land line but answer on the first 1 1/2 rings if I call from a cell phone.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on July 4th, 2016

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on January 5th, 2016

Five Stars

Posted on October 10th, 2015

One Star

Posted on July 30th, 2015

Five Stars

Posted on May 26th, 2015

Five Stars

Posted on October 29th, 2014

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 8th, 2014

Five Stars

Posted on September 29th, 2014

Two Stars

Posted on September 23rd, 2014

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