- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Henry Palmer?
Best doctor I've ever had.
Posted on March 17th, 2013
Dr. Palmer has been incredible throughout my pretty intense illness. He's always available, calls after hours just to see how I'm doing, and constantly researches and tries new things when one isn't working. I feel very lucky to have him as my doctor, and plan on seeing him regularly as long as I'm able.
Poor customer service
Posted on July 11th, 2011
I'm part of an HMO and was allowed to add Dr. Palmer as my primary care physician recently. When I called in to make my first appointment with him, I was told "he says he is no longer accepting new patients." I explained that I had already been accepted by his medical group and with him as my PCP, so I was required to go to him. She said "figure it out with your insurance company" and once again said "he's not taking new patients." I understand he can run his business however he wants, but he might want to consider a bit better customer service with the person speaking to his patients as well as the message of "not taking new patients." Disappointed for sure in this experience and wanted to share.
Rare Gem in HMO world
Posted on November 23rd, 2010
Patient, listens, either knows A(much) or finds out! I have Medical Pro's among family & friends. Based on over 20 visits since '09 (elderly Mom 89-RIP, 94 yr's Dad, self, wife). Has made himself unusually available, computer literate. Helps oversees. Family man, trained musician & audiophile. Hard to add to full & happy patient list, tho. (referred on personal request by previous Family Dr. who tragically had to retire).
Posted on March 5th, 2010
Posted on August 15th, 2014
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