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Dr. Henry R Preston Is this you?

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15 Ratings • 5 Comments

4.0
  • 10
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  • 1
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Quality Rating

Highly Satisfied

Wait Time
13 min
Friendly Staff
Bedside Manner
Spends Time With Me
Appropriate Followup
Easy Appointments
Promptness
Accurate Diagnosis

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Showing 12 of 15 Ratings

Five Stars

Great job

Wait time
5 minutes
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Stay away

Good luck getting someone to answer the phone. I have called multiple days at different times of the day and no luck. I left a message that was never returned. When I did speak with someone they said they would take care of my issue and call me back. Never took care of my issue and never called me back. If you are looking for a Family Physician in Georgetown I would stay away from this place. I will be making an appointment somewhere else and having my medical records transferred.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr. Henry Preston

DR. Preston takes the time to listen to the problem, he talked with me about the issue and how to resolve the issue. Staff seems really friendly (esp. Amanda in the front office). Great Experience and would highly recommend!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Personable and informed

I have always had the utmost respect for Dr Preston. He is always approachable. I have been his patient for 16 years and even though I retired from Georgetown and live in Frankfort I have never thought of changing doctors.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office support is awful. Dr Preston does a good job.

There have several times when me or my wife have needed something addressed by his office staff and it was never addressed. The last episode involved getting our medical records to Anthem. I followed up and was told that they have no medical records department and have up to 30 days. I said great we have no coverage until you do this. I was basically told not our problem. We lost medical care because my employer put me on as a Contractor to avoid Obamacare.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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