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Have you seen Dr. Heralio G Serrano?
Self-verified patient of Dr. Heralio G Serrano - Posted on September 7th, 2017
I had this Dr. for over a year. It started out okay but when it came time for routine check ups, lab work etc., I had to remind him. Things got really bad when I was diagnosed with a serious infection. He insinuated that I was taking two medications that were prescribed to me ( one as needed) the other for severe pain from the infection together, I was not.. He was rude, argmentative, arrogant and just basically reminded me of a spoiled child instead of a Dr.
A review by a patient that verified they have visited Dr. Heralio G Serrano - Posted on July 23rd, 2017
INSISTED I had gout when I grew up with a parent who had gout and my symptoms did not indicindicate gout, along with tests. I have since seen another doctor in another network and she immediately said I have osteoarthritis of the big toe. He's an idiot.
Worst Bedside Manners Ever !
A review by a patient that verified they have visited Dr. Heralio G Serrano - Posted on June 10th, 2015
This Doctor Has the worst Bedside Manners . He was a complete Bully ! I could not believe the way he spoke to me ! He was absolutely Rude ! He has no social graces what so ever . Now one deserves this type treatment . I called after my last visit with Mr Serrano and chosed another Doctor . My new Doctor was so Pleasant and Profesional ! not a Rude Bully Like Mr Serrano .
Caring and compassionate
A patient who verified they visited Dr. Heralio G Serrano - Posted on March 6th, 2011
Dr. Serrano was the physician for both my elderly grandmother and my great-aunt when he was in Tucson. He always treated them with respect, compassion and affection. They were in good hands with him, and they loved visiting their "doctorcito." He explained to us in simple terms what we needed to do to care for our special ladies.
A review by a patient that verified they have visited Dr. Heralio G Serrano - Posted on October 24th, 2010
My overall experience was excellent. Despite the fact that this is a County clinic, my care could not have been better. Excellent fund of knowledge.
Your basic arrogant bully. His dominance more important than patient.
A review by a patient that verified they have visited Dr. Heralio G Serrano - Posted on August 11th, 2010
No collaborator, this one. On the plus side: he did preview my fat folder before my first visit with him; he did review with me my schedule of prescriptions. On the negative: bossy and pedantic; treated me as if I were stupid; did not really hear much of what I'd say and/or take it seriously; preferred not to reveal the workings of his unilateral decision making; canceled two of my appointments without asking (one of them made without my knowledge); repeatedly gave me inaccurate how-to-proceed instructions even though he's the [new] head of the clinic; clinic staff kind of cowering in fear of him; dumped me as a patient when I objected.
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