- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Herbert Tiquia?
Posted on December 3rd, 2012
The Fullerton staff is unfriendly. You are a bother, an inconvenience that is interrupting their work when a test or appt needs to be scheduled. The girl(none of them wear name tags or introduce themselves)who schedules the follow up appts is unpleasant and checks her cell phone while you are standing at her window waiting. The physicians are ok, but you have to get through the staff and this is difficult. Pat answer of Dr not in and no appts. Wont even take messages, just tell you to wait for your appt. We don't come to the doctor for fun. It is a scary time and some customer service goes a long way.
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