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Dr. Hoan Q Pho Is this you?

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14 Ratings • 6 Comments

3.1
  • 7
  • 0
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  • 1
  • 6

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
21.8 min

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Showing 12 of 14 Ratings

One Star

I would continue to go see Dr. Pho except for two things: he always goes "worse case scenario" and scares you...and, two, JOANNE...probably the rudest, nastiest person I have ever dealt with in an office setting. I do not want to be lectured about medical issues by a "medical assistant". Stopped going to Dr. Pho because of her obnoxious attitude.

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Five Stars

Dr. Pho has been our Dr. for more than eight years. He treats us like family.

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Five Stars

Have researched local doctors and personally interviewed Dr. Pho some 18 years ago. He has never failed me and trust him with my life and the life of my family. Have lived all over the US in my lengthy career, seen many doctors and Dr. Pho is tops is, by far, the best. He's a family man and really cares about my family.

Wait time
5 minutes
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Multiple problems with this MD

All of my communication about my health is through office staff. The only time I can talk to him is during a visit. He tends to be flip and then when I was diagnosed with coronary artery disease, he was dramatic and said I would have to have open heart surgery. This was wrong, a visit to a cardiologist recommended other alternatives that were non-invasive. Dr. Pho is not timely. After a calcium scoring, it was two weeks before he called to tell me the results. I wait weeks for my other lab test results which I get via a clinical on line program, not from him. He does not accept Medicare assignment and patients must pay up front at the time of a visit and then get reimbursed by Medicare and/or supplementary insurance. Recently, it took 4 phone calls to get a prescription renewed correctly. I am switching to a different physician outside of this group practice.

Wait time
20 minutes
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One Star

Dr. Pho does not seem to listen to his patient very well. He has been very quick to defend his poor actions without having considered and verified his patient's info provided regarding medical and follow-up matters. Nurse JoAnn (very)often seems stressed and does poor follow-up as well.

Wait time
25 minutes
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BAD ATTITUDE SARCASTIC

I found this physician to be rude, insolent and bad demeanor when I was sick. I won't ever call this person ever again.

Wait time
56 minutes
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Five Stars

Easy Appointment
Promptness
Friendly Staff
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Five Stars

Easy Appointment
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Friendly Staff
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One Star

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Five Stars

Wait time
15 minutes
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Two Stars

Five Stars

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