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Dr. Holly D Cullen Is this you?

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11 Ratings • 4 Comments

4.5
  • 8
  • 1
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Quality Rating

Highly Satisfied

Wait Time
11.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 11 of 11 Ratings

Breath of Fresh Air

Had an appointment previously with Dr Pittman. Showed up on time, sat in the waiting room for almost 2 hours! Dr came out of the door, saw us, no recognition, but proceeded on to whomever was called in, leaving us ignored completely- until we finally left and no one seemed to even care! No attempt to stop us, no apology, no follow up call...nothing! Recently, looked up and tried a different Dr in the practice: Dr. Holly Cullen...a breath of fresh air! Saw us on time, spoke to us in a very layman, easy to understand manner, in addition to, and having nothing to do with the medical advice, but in a peacefully decorated office space and followed up with calls from her assistant. Very highly satisfied and recommend her.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Great doctor. Very straight forward and polite.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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none

I think she is an excellent doctor who is quite thorough. The staff at Bergen Gastro/bergen medical really needs a course in customer service. We are customers nothing more. In my opinion this attitude comes from the top. This group is very disorganized, difficult to communicate with and consistently get messages/information wrong. The wait time is ridiculous. The office wants all patients to be 15 minutes early yet a wait of 45-60 minutes is average for all doctors in this practice. Although Dr. Cullen is an excellent doctor the negatives of the office outweigh her ability.

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great Doctor

Doctor Cullen is great! However, her staff needs to worry more about her patients instead of their personal business. Some of her staff I found to be unprofessional and careless.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Five Stars

Four Stars

Five Stars

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr

Five Stars

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