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Dr. Hong-I Shen Is this you?

About Dr. Hong-I Shen

Dr. Hong-I Shen, MD is a Doctor primarily located in Longview, TX. He has 15 years of experience. His specialties include Family Medicine. Dr. Shen is affiliated with Longview Regional Medical Center, Good Shepherd Health System and Good Shepherd Medical Center. Dr. Shen has received 2 awards. He speaks English.

Rating Overview

21 Ratings with 8 Comments

The overall average patient rating of Dr. Hong-I Shen is Good. Dr. Hong-I Shen has been rated by 21 patients. From those 21 patients 8 of those left a comment along with their rating. The overall rating for Dr. Hong-I Shen is 3.0 of 5.0 stars.

Mapbox Map of Dr. Hong-I Shen

Primary Address

Shen Medical Associates

3100 4th St
Longview, TX 75605
Get Directions

Specialties

Dr. Hong-I Shen has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Hong-I Shen has the following 2 expertise

  • Weight Loss
  • Weight Loss (non-surgical)

Dr. Hong-I Shen has 0 board certified specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Reviews

Showing 5 of 21

Four Stars

Daytral brown is awesome! Office staff can be slow to get things done at times. But Daytral and Dr. Shen are amazing.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Three Stars

Dr Shen is wonderful. His nurse Ashley is very nice but busy. Dr Shen is very booked, but if you can try to see him instead of his PA. Ms. Brown's beside manner and knowledge base seem lacking.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
I was so sick and he was really understanding
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

Horrible rude staff..dr was very rushed

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Frustrated with the staff

I think Dr. Shen and LaDonna are the best Doctor and PA in Texas. Very courteous, professional and spends time with you. Other then that the experience is an epic fail. The whole staff needs to be fired. I routinely wait in excess of 2 hours to see the doctor. I have never gotten my test results back without multiple calls and harassing the staff for the results. I recently had a test done at the hospital. Dr Shen's office scheduled it at least a week prior but never sent the order to the hospital. I had to wait over an hour for the hospital to contact Shen medical to get the order. Now I am still waiting for the office to call me with results that they should have had 2 days ago. Grrrrrrrrrrr!!!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2010, 2011)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2010)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Shen is affiliated (can practice and admit patients) with the following hospital(s).

  • Longview Regional Medical Center
  • Good Shepherd Health System
  • Good Shepherd Medical Center
  • Education

    15 Years Experience

  • The University Of Texas School Of Medicine At San Antonio

    Graduated in 1998

  • San Jacinto Methodist Hospital

    Residency

  • Accepted Insurance

    Dr. Hong-I Shen accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Shen Medical Associates, 3100 4th St, Longview, TX
  • Similiar Doctors

    Dr. Hong-I Shen is similar to the following 3 Doctors near Longview, TX.