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Dr. Howard Kurtzman Is this you?

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45 min
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Spends Time With Me
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One Star

Posted on June 16th, 2012

The worst experience I have ever had! The receptionist was very unprofessional and rude. I have never experienced such rudeness by a "professional" before. They canceled our appointment and when we showed up (not knowing they canceled it) they blamed it on us. She was beyond rude carrying her infant around yelling the whole time and then Dr. Kurtzman doesn't even have the nerve to speak, apologize for his staff, or try to find us another appointment! My whole family is full of doctors and are completely appalled at this situation. We will make sure St. Francis, the Medical Board and all referring physicians (my father is one) are well aware of this horrible experience. Dr. Kurtzman, being a "behaviorial therapist" it seems like you could have taken 5 minutes to resolve this very simple situation in which your receptionist messed up. We are so thankful in the long run that our son did not see you because for a "behaviorial therapist" you certainly do not know how to behave. Very sad what we have been through and you were supposed to help our child not throw us to the curb because of your own problems.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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