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About Dr. Hsin-Yi Chang MD

Dr. Hsin-Yi Chang, MD is a Doctor primarily located in Barrington, IL. She has 16 years of experience. Her specialties include Surgery and Bariatric Medicine. Dr. Chang is affiliated with Presence St Joseph Hospital and Sherman Hospital. She speaks English.

Dr. Chang has received 3 awards.

Rating Overview

15 Ratings with 3 Comments

The overall average patient rating of Dr. Hsin-Yi Chang is Excellent. Dr. Hsin-Yi Chang has been rated by 15 patients. From those 15 patients 3 of those left a comment along with their rating. The overall rating for Dr. Hsin-Yi Chang is 4.5 of 5.0 stars.

Location

get directions ADVANCED SURGICAL CARE OF NORTHERN ILLINOIS
802 Fox Glen Ct
Barrington, IL 60010

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Specialties

Dr. Hsin-Yi Chang has the following 2 specialties

Board Certifications

Dr. Hsin-Yi Chang is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 3 of 3

office staff

I went in to Dr. Chang for a rectal issue. Dr. Chang and her nurse, Nancy were great. On the other hand, the staff waited until the last minute to call my insurance to get precertification for my surgery, and it didn't get approved in time. Therefore, I had to retake all of the tests that I had already done, because the hospital requires the tests within a week of surgery, and mine got pushed out 10 days. I had to call constantly to make sure my tests got processed. The 2 times they sent me in for pre-surgical tests, when I got to the hospital, they didn't have the order because the staff never sent it. The staff needs improvement. After making a stink about their lack of service, I spoke with the office manager, who also made excuses for the staff. Once I called her out on every one of the excuses she had, things started to move forward. Dr. Chang, you need a leader in your office, instead of incompetent excuse makers. I have a job, and I take it seriously. My customers come first, they are not just a piece of paper. Customer service has to be number 1.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Great Experience with Dr. Chang. She is great

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

No Empathy

I went with an abdominal pain to dr. chang. She prescribed a CT scan. I called them numerous times to find my test results. But never got a call from them. Even the office staff do not answer calls. The worst was when I asked them for a pain medication. Never got a call for that. Finally I had to call my PCP and he prescribed a pain medication. Dr.Chang finally called and left a message to page her. I did but she never responded. I've had 4 surgeries in the past 10 years. I have never had any experience like this. Finally after numerous tries to contact them a nurse told me to go and see the surgeon who did my hysterectomy last year. The whole 2 weeks was an ordeal for me and my family.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Patients' Choice Award

    Patients' Choice Award (2014, 2016)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2014, 2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2012, 2014)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Chang is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    16 Years Experience

  • University Of Illinois College Of Medicine

    Graduated in 2002

  • Dr. Hsin-Yi Chang Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL BlueChoice Select
    • BCBS IL PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry HealthAmerica PPO
    • Coventry IL PPO
    • Coventry PPO Platinum
  • First Health
    • First Health PPO
  • HealthLink
    • HealthLink PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National HMO
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • PriorityHealth
    • PriorityHealth Priority PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

ADVANCED SURGICAL CARE OF NORTHERN ILLINOIS, 802 Fox Glen Ct, Barrington, IL
Uploaded January 1, 2012

Video

Take a minute to learn about Dr. Hsin-Yi Chang, MD - Bariatric Medicine in Barrington, IL, in this video.

  • Similiar Doctors

    Dr. Hsin-Yi Chang is similar to the following 4 Doctors near Barrington, IL.

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