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Dr. Hugo E Benalcazar Is this you?

About Dr. Hugo E Benalcazar

Dr. Hugo E Benalcazar, MD is a Doctor primarily located in Bel Air, MD. He has 25 years of experience. His specialties include Neurological Surgery. He speaks English.

Rating Overview

46 Ratings with 21 Comments

The overall average patient rating of Dr. Hugo E Benalcazar is Great. Dr. Hugo E Benalcazar has been rated by 46 patients. From those 46 patients 21 of those left a comment along with their rating. The overall rating for Dr. Hugo E Benalcazar is 3.5 of 5.0 stars.

Mapbox Map of Dr. Hugo E Benalcazar

Primary Address

Brain And Spine Specialists Pa

206 S Hays St
Bel Air, MD 21014
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Specialties

Dr. Hugo E Benalcazar has the following 1 specialty

  • Neurological Surgery

    A neurological surgeon is a physician who surgically treats disorders of the nervous system, which is comprised of the brain, spinal cord and nerves.
    In addition to treating trauma of the head and spine, these doctors also treat disorders like epilepsy, aneurysms, hydrocephalus, Parkinson's disease, multiple sclerosis, stroke, spinal disc herniation, and spinal disease.
    Neurological surgeons can perform surgical procedures on the brain, such as stereotactic surgery, microsurgery, endoscopic surgery, stereotactic radiosurgery, and endovascular image guided methods.

  • Expertise

    15 Expertise

  • Scoliosis
  • Spinal Stenosis
  • Brain Tumor
  • Back Injuries
  • Brain Surgery
  • Wounds and Injuries
  • Aneurysm
  • Stroke
  • Laminectomy
  • Infection
  • Head and Neck Disorder
  • Glioblastoma
  • Spinal Fractures
  • Craniotomy
  • Neurosurgery

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 46

Unhappy

I saw Dr. Benalcazar after suffering neck and back pain and severe headaches. I had x rays and an MRI done at the hospital after going to the emergency room. It took 5 phone calls to make an appointment for 4 weeks later (first available appointment). I was assured by the receptionist that they had received my x ray and MRI results from the hospital and showed up on time for my appointment. I waited and hour and 35 minutes to be taken back to see the doctor. At this point, he informed me that he read the reports from the MRI but had not seen the actual films. He told me that he HAD to see the films and that I needed to go to the hospital, pick up the films and come back. The hospital is about 50 minutes away from his office; however I was in so much pain and desperate for a diagnosis that I made the 3 hour round trip. Upon my return, the doctor looked at the cd the hospital gave me for all of about 20 seconds and said "Ok, we must operate immediately". I had the surgery 3 days later. I woke up with a splitting headache and severe pain from my neck all the way down my spine. The doctor was no longer at the hospital, so my nurse called him immediately. She told him that my blood pressure and pulse were dangerously high and that the pain was so bad I was crying. He told the nurse to have me rest and check on me in a couple hours to see if I was better. No instructions for any tests or medications. Nothing. The nurse was so concerned about my blood pressure being in the "stroke" range, she had the internist on duty paged to my room right away. The internist immediately administered blood pressure medication through my iv and ordered pain medicine to ease my discomfort and help bring down my blood pressure (no pain meds were ordered by Dr. Benalcazar even for post op pain). After about 4 hours, my blood pressure was coming down, though it was still high, and I was no longer crying in pain. One of Dr. Benalcazar's PAs came to discharge me the following morning. I had not seen nor spoken to the doctor himself since the surgery. As the PA was reading my discharge instructions to me, the internist from the night before came into my room and asked me why I was asking to leave as he wanted to keep me for a day or two longer, at least until my blood pressure was normal and controllable by oral medication. I told him I had no idea what he was talking about because I had not asked to be discharged and could not even understand the instructions the PA was giving me. He looked at the PA, shook his head and said "GET OUT!!" I was in the hospital a further 4 days, on the internists service, and never saw Dr. Benalcazar or anyone from his office while I was there. I have had continued pain and headaches since the surgery. I made a follow up appointment with Dr. Benalcazar. Again, I waited over an hour to be seen. I mainly made this appointment to get a copy of my records and to find out why he hadn't come see me in the hospital. As soon as he walked in, he started talking about how I should not have any pain in my neck and the headaches should have improved greatly. I started to tell him about how I was doing, not well at all, and he talked over me and ignored everything I said. He pretty much called me a liar and said I was overly sensitive to this pain. I asked if I could have a copy of my records so that I could just leave and find another doctor. He refused, flat out refused to give me any paperwork regarding MY health and MY surgery and told me to have whatever doctor I went to call the office and they would fax the appropriate information. I left. My new doctor called his office 3 times asking for my records. He said all he got was a demographic report, I don't even know what that is, but apparently, it was not helpful. The receptionist told him on the first call that I was never a patient there, then told him she would have Dr. Benalcazar return his call right away. That never happened. On my third visit to my new doctor, he sat in the room with me and called the hospital to speak with Dr. Benalcazar. The hospital paged him and he finally picked up the call. My doctor tried asking for information regarding my surgery and follow up, but Dr Benalcazar just kept saying the surgery was successful and if I was having problems, he knew nothing about that. When my doctor hung up from the call, he said he didn't know whether to laugh or cry. He called the hospital and got all the records from them that he could possibly get. He was extremely apologetic about what I had been through and promised to do everything he could to help me. He has kept that promise. I would not recommend anyone see Dr. Benalcazar or his associates. I have never been treated with such disrespect by anyone. Run, do not walk, away from this man. **** I purposely did not name the other doctors who helped me after my experience with Dr. Benalcazar as I do not want them to be associated with him in any way. People read things and associate names, not on purpose, and I do not want them to be attached to him. The nurse, internist, and new neuro surgeon were wonderful, compassionate, and concerned with my progress.

Wait time
60 minutes
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Full Review Rating Breakdown
Great surgeon - not so great front office staff

Dr. Benalcazar is a wonderful and very busy neurosurgeon. He clearly cares about his patients but his front office staff seem to be more concerned about themselves than the patients. The back office staff, such as surgery and insurance coordinators are top notch however so I try to deal with them for anything important. Susan is very caring and managed to fix a problem caused by a receptionist.

Wait time
15 minutes
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Spends Time with Me
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Full Review Rating Breakdown
disappointed

Very arrogant dr and ,he does not like to be asked questions .Wants me to keep coming back and not be assertive about clarification with my test results.He is pompous and I am glad I left that office.The PA wrote up physical therapy papets wrong the receptionist printed out someone elses Mri report and gave it to me instead of my own. It is a mess there.GO SOME WHERE ELSE!!!

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My Best Choice for Pain Relief

I had chosen Dr. benalcazar after 10+ plus years of steadily increasing discomfort in my neck and lower back. He was quickly able to pinpoint my problems when other doctors wanted to continue treatment with drugs, injections, and P/T all of which offered temporary relief or masked the problem/symptoms. I was aggravated and tired of the side affects of the drugs and long term use was a definite concern. Dr. Benalcazar performed several surgeries that have definitely eased my pain and managed this within my time and insurance constraints. I would/will see him with any future issues. Thank you Dr. Benalcazar and staff (Susan & Melanie) !!

Wait time
20 minutes
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Five Stars

Dr. Benalcazar is amazing. His receptionists are not very friendly and the later in the day your appointment is, the longer you have to wait for him. However, he is worth it. He basically saved my FIL's life. He fixed my sister's back.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    25 Years Experience

  • Medical College Of Wisconsin

    Graduated in 1993

  • Mcgaw Medical Center

    Residency

  • Accepted Insurance

    Dr. Hugo E Benalcazar accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Select
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • CareFirst BCBS
    • CareFirst BlueChoice Advantage
    • CareFirst BluePreferred PPO
    • CareFirst Maryland POS
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry DE PPO
    • Coventry Southern Health PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Optimum Choice Preferred POS
    • UHC Options PPO
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Locations & Directions

Brain And Spine Specialists Pa, 206 S Hays St, Bel Air, MD
  • Nearby Doctors

    Dr. Hugo E Benalcazar is similar to the following 3 Doctors near Bel Air, MD.