Julia Adamian, MD

In the three years since I’ve been a patient of Dr. Adamian, I have recommended her to countless people. Unfortunately, I now find myself in the disheartening position of warning people away from her after my most recent experience. My insurance covers lab work 100% if it goes to Quest; anywhere else, I pay out of pocket until I reach my deductible. When I called to schedule my son’s first post-pediatrician appointment, I explained about Quest and was told it was not a problem. He arrived and told everyone he spoke to that his labs needed to go to Quest and was also assured that would be fine. The last person he told was Dr. Adamian herself, and she promised to remind the tech. I even called when he got home just to confirm and was cut off mid-sentence with “We know…the labs need to go to Quest.” The labs went to Mt. Sinai. As soon as we realized this, I called the office. The receptionist, after conferring with Dr. Adamian, admitted it was their mistake and instructed me to send them the bill and they would cover it. When the bill arrived, it showed $1130 in charges. My insurance company discounted it (thank goodness) to $183. Much better, but still, if our instructions had been followed as we were assured they would be, the cost to me would have been zero. I sent them the bill—and not only did they refuse to cover it after promising to do so, Dr. Adamian would not return my phone calls to discuss the matter. Instead, to my shock and dismay, I received a certified letter from her informing me that she would no longer accept me (and I assume, my son) as a patient and I should seek care elsewhere. This is a disgraceful and unprofessional way to treat a patient. And it’s unfortunate, as I liked Dr. Adamian a lot. But a doctor who can’t (and whose staff can’t) follow basic instructions, make good on a promise, or take a phone call is not a doctor you can trust. Patients today are more conversant with their plan benefits than their doctors. That’s why it’s so important to work with an office that takes those requests seriously. I was relatively lucky because of my insurance company. Otherwise, Dr. Adamian’s mistakes would have left me with a very expensive lab bill. Your insurance may not offer the kind of discounts mine did. Proceed with extreme caution.