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Dr. Ilan Hartstein Is this you?

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3 Ratings • 1 Comment

3.2
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Friendly Staff
Promptness
Wait Time
25 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Four Stars

Posted on March 9th, 2012

Dr. H. has been treating my Glaucoma for more than 10 years. He used to be very thorough, spend time explain the problem. But over the years, he got busier, the wait time got longer and he started to rush between the patients and skipping a few steps of the routine examination, which I have become to know so well. I dont mind the wait, if the Dr. is good. But I am losing my trust in him. Its a shame I have to look for another Dr. One more thing, his billing person is very careless. Over charged me hundreds of dollars and would not listen to the explanation. Took 6 months and many hours of my time to get her to see her mistake. I just received a statement from the insurance, which rejected their claim, for the reason that it was filed after the allowed filing time expired.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on July 9th, 2015

Five Stars

Posted on December 11th, 2014

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