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18 Ratings • 4 Comments

2.9
  • 8
  • 1
  • 1
  • 8

Quality Rating

Highly Dissatisfied

Wait Time
20 min
Easy Appointments
Promptness
Friendly Staff
Bedside Manner
Spends Time With Me
Appropriate Followup
Accurate Diagnosis

Showing 12 of 18 Ratings

So sorry

I have been a patient for a few years now. On recent visits to the West Chester office the offic was chaotic and completely out of control. I never spoke to the doctor expect in the hallway while trying to schedule an appointment. I then scheduled an appointment in the Coatesville office, which is several miles farther. The administrative staff there was better organized, but I never spoke to the doctor directly. I believe if your appointment is to be with the PA, it should be noted when you setup the appointment. I have now made appointments with a different urologist in Radnor (45 minute ride), trying to talk to the physician. Geographically easy doesn't always lead to a good medical practices.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr Wong is an amazing Dr and person. Yesterday she performed a orchiectomy on my left testical. The entire staff at the Turks center and at dr Wong’s were very professional. Thank you and I pray everything goes smooth. Joe Leithead

Easy Appointment
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Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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