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Dr. Ines M Braceras Is this you?

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23 Ratings • 4 Comments

4.2
  • 16
  • 1
  • 2
  • 2
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
43.3 min

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Showing 12 of 23 Ratings

Five Stars

excelenci

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five star medical treatment

Courteous staff, excellent doctor, excellent bedside manner.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

This is amazing. poor customer service.... They don't have enough doctors

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Wait time unacceptable

Dr. Braceras is my mother's doctor. I took the day off from work to take her to a follow upp appointment. We got to the office & signed in 15 minutes before her scheduled appointment. After sitting in the waiting room for 1 hour and 15 minutes, she had still not gotten called in. To make matters worse, when I checked the list, there were 4 patients ahead of her. When I asked at the desk what the long wait was for, I was told it is because they start to see patients at 8:00 AM. No matter the reason or excuse, to wait more than 1 hour & 15 minutes is unacceptable & unprofessional.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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