Dr. Irene Kakossian, MD - Reviews

Brooklyn, NY
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42 Ratings • 14 Comments

3.6
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Quality Rating

Wait Time
35.4375 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
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Care Guides

Showing 12 of 42 Ratings

Dr. Irene Kakossian is amazing. She is genuinely concerned with her patients overall well being. Dr. Kakossianhas been my doctor for almost 13 years. She is most caring and most competent. She gives you so much time and listens, and just an overall wonderful person. I love the office and the staff are great.
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Unprofessional and Unethical.STAY AWAY

Utterly unprofessional and unethical staff. Zocdoc blocked my account because this doctor claimed I didn’t show up even though I have a charge in my account that shows I went and this review to prove it: STAY WAY. I DO NOT recommend this place and I suggest you double check with your insurance if they're actually in network or not before you go for your appointment. I booked through Zocdoc but then K&K OBGYN CALLED & RESCHEDULED me to a different location/professional who turned out to be OUT OF NOT NETWORK according to my insurance when I called to verify after reviews of patients labeling this practice as a scam or claiming out of network charges being billed. On top of that, the front desk and the nurse assistant were too busy talking manicures and bday plans to notify me of the $5 fee added to the copay for paying with a debit card and when I told one of them I wish I would have been notified of the fee, they both finally looked at me only to say “I did, while the already sassy nurse said “she did”. But in reality they were so caught up in their personal conversation I know for sure I was not given this Information in due time. So yes, they both were super condescending FROM THE START. Bianca, the nurse assistant/receptionist?" drew my blood at a weird angle causing me pain and didn’t put gauze properly afterwards so I was bleeding out. I’ve never seen anyone draw blood that way and when I called her out on the pain she replied "no one has ever complained in the past" while she aggressively put a band-aid on me. I was so taken back by her rude attitude that I told her I would post this online and she said "fine". So here it is in honor to her lack of professionalism and utter carelessness. In regards to the actual professional who took me in for the exam, I have no complains...too bad I had to deal with such unpleasant, unprofessional and careless waitstaff before speaking to my actual doctor, who by the way had to take care of cleaning up the blood mess the assistant made. And since they turned out to be out of network I called to ask for my exams to be sent to an in network lab to what I was told “we don’t usually work with that lab but fine” and by this pint I’m so fed up with them I tell them to disregard my exams and to not sent my blood anywhere acknowledging my defeat plus the inconvenience of having to find another doctor. But a few minutes ago I got an email from Zocdoc telling me my account has been blocked because these people claimed I didn’t show up for the appointment. Omg! How else are they going to retaliate? Lawsuit anyone?
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A Scam!

SCAM. I booked my annual Pap Smear test through ZooDoc. Without even calling me the office rescheduled the appointment for another day. I rescheduled again on ZooDoc and they finally called me to tell them that that day they could only reschedule an appointment at their other location (111 Broadway, New York, NY) where they had a doc who accepted my insurance (MetroPlus). I went there and after I filled out all the papers, an extremely rude receptionist told me that I had to pay for the visit (before even seeing the doc) because I had a deductible. I explained that my insurance (like most health insurances) has a free annual Pap Smear test that doesn't incur in deductibles or co-pays. It's 100% free. She said that wasn't true. I told her to call the insurance and she refused. When another patient, who overheard the conversation, said I was right, the receptionist literally told me : "The office makes its own rules". When I called ZooDoc to report them, they told me that they had put me as a no show for that visit and also the other two that were rescheduled (not even for my choice). There are several other reviews that mention issues with their practice because of crazy bills and overcharges.

An Amazing Doctor!!!

I have been a patient of  Dr. Irena Kakossian for many years and I can attest to the fact that she is a brilliant and gifted Doctor. Years ago, I had a mysterious bleeding issue which 3 doctors had failed to correctly diagnose despite sending me on multiple unnecessary testings including several sonograms. It took one visit to Dr. Kakossian to properly address the issue which required surgery. This was successfully performed in her office. Consequently, even though I now live in Florida, I still come back to New York for consultations. I give her 5 stars!
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Excellent doctor

Dr Kakossian is the only doctor I trust completely. I wish all the doctors were like her. I consider myself lucky to have found true professional, very knowledgeable expert and have her genuine support as I have known Dr Kakossian for over 16 years. She welcomed my daughters into this world absolutely exceptionally. I come from NJ just to see the doctor. It’s hard to find high caliber OB-GYN and Dr Kakossian is true one and I’d recommend her in heartbeat as if you are looking for great quality, compassion, understanding, kind heart and gentle hands- you should look no more - you found the one you need!
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horrendous

no comment, regretting ever having been her patient

Wonderful and Comforting

Dr. Kakossian and her staff are wonderful. They are compassionate and caring to everyone that comes into the office. They are very accommodating to patients who do not speak English. Every patient receives personal attention, and I have never felt rushed. They treat everyone like family.
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Please beware

I really don't like writing bad reviews, but gynecology is a sensitive subject and I don't want anyone else to have a bad experience. I came in for a follow-up on a positive test result that I had received at an urgent care. I arrived a few minutes early for my 11am, and realized that I was not the only one there for an 11am with the same doctor. I waited 45 minutes before I was seen. The doctor was not the woman in the headshot, so I don't know what's going on with that. When I expressed my concerns about the positive test result, she dismissed me and said that my problems were probably caused by the weather or from eating too many sweets. When I was lead to the exam room, I undressed and waited for a really long time. it was really uncomfortable because I was naked, freezing, and sitting spread eagle in this exam room for at least 15 minutes. When the doctor finally came in, she tested me for a lot of things that had nothing to do with the condition I was following up on. I was not given a run-down of everything that I was tested for, which I think was really sketchy. When I asked if I could be treated for the condition that I had tested positive for previously so that I could get a head start on feeling better, she refused. I wasn't requesting narcotics or anything; this was just antibiotics. I still wasn't going to write a review, until I had waited 8 days in discomfort and exhaustion. I got a call from the receptionist on the 8th day, and she told me I would need to book an appointment if I wanted to know my test results and be treated. I explained that I will be traveling for a few weeks, and asked that she just tell me what I have and send in the medication. She said I need to talk to the doctor, and the doctor won't be in the office for two more days. an hour later, the doctor calls. I guess she was in the office. She confirmed my diagnosis, but again insisted that I have to make an appointment before she would treat me. I said I wouldn't be able to come in for a few weeks, and she said that is fine because it's not an emergency. I insisted that I'm in pain and I want to be treated for the condition that I was diagnosed with, and I finally got her to send the antibiotics to a pharmacy. It really gave me the impression that my health was less important to her than collecting the insurance money from another visit.
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Awful

This is the worst doctors office I have ever had to deal with and I believe they are way over billing the patients insurance for the procedures. I feel like there is a scam going on here for many reasons. I called numerous times to get results sent to me, and they say they are sending and I don't get them both by mail and fax. I talked with both kim and dina multiple times. They do not pick up the phone it just rings and rings with no machine. What if there was an emergency????? I needed a procedure and dr kakossian said that it might not be her doing it, and i said i would prefer her, since she was the one I had seen and it turns out that she doesn't even preform the procedure according to her desk staff it is her husband, which she never told me. I was also charged double for a pelvic sonogram over what rosetta radiology charges in the city and she missed the polyp and had to do it again. I question everything about this office....and will take it to the better business bureau.

Zero stars. AVOID THIS 'DOCTOR'! Worst experience with a Doctor that I have ever had. Unprofessional, rude and a liar!! Complete waste of my time. I had an appointment booked for 12:40pm today, around 11:30am I start to get messages from her office, asking me to call them about my appointment. I called the number that they provided multiple times....this number does not connect!! I am already on my way to the clinic for my 12:40 scheduled appointment. I received more messages, now telling me that they won't accept my insurance ( a different insurance company to the one I am with, and they already had these details when they confirmed my appointment). I replied to the text message with my actual insurance provider, I get a response to call them to verify this....I try calling the number again but It won't connect. I arrive at the address of the clinic......the floor that they are 'suppose' to be on is a construction site!!! I visit all of the floors of this building looking for the clinic and Dr. Kakossian...nobody knows who this women is. I message them again, they call me back, and say that they cannot accept my insurance, I said i'm in the building which floor are you on so that I can speak to someone in person, the lady I was speaking to says come up the 8th floor (prior to this I was told that the clinic was on the 3rd floor and then told to got to the 4th floor) I visit the 8th floor and surprise the clinic and Dr. Kakossian are not there!!! Today was an absolute disgrace. I missed a day of work to be scammed by this clinic, and did not receive the medical attention that I required. How I was treated was disgusting and humiliating.
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