I arrived at Doctor Kiblitsky’s office and was immediately uncomfortable because of how dirty and chaotic it was. Every one behind the counter, even people in scrubs, were eating Burger King and yelling and talking with each other. Patients in the waiting room were routinely walking up and arguing about how they hadn’t been seen yet. One man in scrubs drinking what looked like a Dunkin donuts frappe was intermittently yelling across the room at random waiting patients(including myself): “Are you interested in pain management?!” It was dirty and there were papers everywhere. Total chaos.
I go up to check in and the woman before even looking at my insurance, tells me I will be paying $150 for the appointment if my deductible hasn’t been met. I don’t have a deductible for in network specialists, only a copay, but she condescendingly tells me I do and I have to pay $150. I force her to call my insurance, who tells her my copay is $35 and I do not have to pay a deductible. I pay the $35.
I sit down to wait in what has now turned into a waiting room of what seem like random drug addicts and then 10 minutes later I am told they will be taking a urine sample before I can see the doctor. They do this because if you are taking “illicit substances” the doctor may not prescribe you medication, even normal medications that are not controlled substances.
I’m almost 100% positive this is illegal, because if every psychiatric patient who had THC in their system couldn’t get anti-depressant pills... that would seem like a problem to me. At this point I am so sketched out and so not interested in this doctors office getting any more money out of me or my insurance, that I asked for a refund and left.
Every one was rude the entire way through, mainly the woman at the front desk. Like most other doctors offices, they should call to confirm your insurance and notify you of extra costs before you arrive. If their office “policy” is urine tests for every single patient, which I’ve never heard of in my 7 years of visiting psychiatry offices, they should inform their clients in advance.
This place is sketchy, dirty, and poorly run. Never again