Dr. Jacob Kalo, MD

Fast, in and out

Please go elsewhere. Not friendly and almost feels like they enjoy making you feel degraded, has everyone come in at same time and just wait like a heard of cattle, doesnt care how long you wait, up charges for every little thing, dr down right borderline creepy.

I called here today to schedule an appointment and the young lady who answered the phone was so very rude, condescending, impolite and unprofessional. To work in a position such as this and dealing with the public and patients on a daily basis a person should have compassion and empathy if nothing else, you never know what someone is going through when they are calling for a service. To treat someone the way she treated me over the phone today is totally unacceptable and out of line. She hung up on me when I corrected her on how many weeks pregnant I was, when I called back I said "I'm sorry I think you hung up on me" and her response was "I sure did" I asked to speak to a manager and she told me she was the manager, I asked to speak with the physician and she told me that wasn't possible. I asked for her name which she did inform me her name is Sheena. I called another location hysterical and in disbelief that someone in this position could be so ill-mannered especially not knowing what my situation is or what I could possibly be going through. I called another location to find out who the supervisor is that I could speak to about Sheena's rude disposition and I had the pleasure of speaking to Rochelle who almost made me reconsider my decision about this place. Rochelle was so warm, and kind hearted and listened to me as I cried my heart out to her about my situation and how this young lady treated me. I did my research and was really hoping to be seen by Dr. Kalo as I have read many good reviews have heard good things however, I am very disappointed by the staff employed by him and will continue to research a different physician that might be able to help me in my situation. This physician has many good reviews and it is truly a shame that he would have someone as discourteous and unprofessional as her work here.

The entire staff was very nice and caring. The Doctor was friendly and professional. They really took the time to answer all my questions. I will continue to see this dr. for my regular visits.

I applied for a medical assistant position at the Women's Center of Michigan and was offered an interview with Pam at the Detroit location on Tuesday at 8:30 AM. I confirmed both the date and time with Her. I also confirmed her name, which she replied smugly, "Pam, like the cooking spray." On the day of my interview, I arrived at 8:15 AM, and noticed there were no other cars in the parking lot. I visited the website which listed this location's business hours as: M-F 8:30 AM-6:00 PM, Sat 8:00 AM-12:00 PM, Sun closed. I attempted to call the office at 8:30 AM, and multiple other times every few minutes, however to my surprise a voice message (male voice) said "This is Chris, leave a message!" I did not leave a message. Instead, I attempted to call the other locations (Sterling Heights and West Bloomfield), however was unsuccessful as they did not open until 9:00 AM. Around 8:57 AM, an SUV pulled into the parking lot with a middle-aged, blonde woman inside. I rolled the window down and asked her if she was Pam. She replied, "Yes." I then said, "Hi, I'm [name], nice to meet you. I was scheduled to meet with you at 8:30 AM". She rudely replied, "I never would've told you that. We don't open until 9:00 AM." I said, "Well ma'am, that's the time you told me and I confirmed it with you over the phone last week. Your website says you open at 8:30 AM." Again, she rudely replied, "The internet is wrong all the time. I'm not gonna argue with you. What are you here for?" As if she was not expecting me. I said, "I'm [name], I'm here for an interview". She says, "I'm not interested. I'm not gonna go through this for an interview." We then walked into the building and I asked to speak with a supervisor to file a complaint. She said, "I AM the supervisor, the office Manager, the HR administrator." I told her I would be filing a report, because of her unprofessionalism. She replied, "Why? Because you wrote down the wrote time?" I told her to have a blessed day and walked away. As I walked out of the door, she mumbled underneath her breath, "Freakin' crazy." I rarely, if ever, leave negative reviews such as this, however this woman was not only rude and unprepared, she was highly unprofessional to a potential hire. With that being said, this is not a company that I am interested in working for or representing. I have spoken with the medical doctor who is the owner of the practice, and I hope he takes the necessary disciplinary actions to ensure this does not happen to someone else in the future.

Our Medical Staff and the Physician categorically deny all those lies. We have 3 facilities that are all licensed by the State Of Michigan that are certified for the training and teaching of Medical Students and Registered Nurses all year round. Our services are Obstetrics, Pap Smears, Laser surgery, Infertility, family planning, and gynecological cancer. Our facilities are state of the art in respect to instrumentation and accommodation. The cleanliness and the sanitation in our offices are of the highest standard. This specific patient came to our office multiple times within the last 2 yrs and only praised us and was thankful for our services. On the last visit she questioned why a Registered Nurse and a Medical assistant that were African Americans had to be in the room. Everybody took her feelings in a very offensive manner. She wanted to stay alone with the Doctor. On that specific day we had Pro-Life picketers outside the office and they brain washed her and basically gave her the exact same words and format that they give everyone leaving our office to evaluate us and post it on the internet in order to achieve the Pro-Life agenda and close our businesses. They have done this multiple times before, but our excellent medical services and impeccable results are proof to our contribution to the community. Our entire medical staff and especially the Registered Nurse and Medical Assistant that were in the room will prove this complaint is fraudulent. Our Medical Staff and the Physician categorically deny all those lies. We have 3 facilities that are all licensed by the State Of Michigan that are certified for the training and teaching of Medical Students and Registered Nurses all year round. Our services are Obstetrics, Pap Smears, Laser surgery, Infertility, family planning, and gynecological cancer. Our facilities are state of the art in respect to instrumentation and accommodation. The cleanliness and the sanitation in our offices are of the highest standard. This specific patient came to our office multiple times within the last 2 yrs and only praised us and was thankful for our services. On the last visit she questioned why a Registered Nurse and a Medical assistant that were African Americans had to be in the room. Everybody took her feelings in a very offensive manner. She wanted to stay alone with the Doctor. On that specific day we had Pro-Life picketers outside the office and they brain washed her and basically gave her the exact same words and format that they give everyone leaving our office to evaluate us and post it on the internet in order to achieve the Pro-Life agenda and close our businesses. They have done this multiple times before, but our excellent medical services and impeccable results are proof to our contribution to the community. Our entire medical staff and especially the Registered Nurse and Medical Assistant that were in the room will prove this complaint is fraudulent.

It's odd that only the positive comments can answer the feedback portion about the rating being helpful or not. Interesting.

I had been seeing Dr. Kalo for almost two years. I would go in for refills on my birth control, as well as my annual pelvic and breast exams. I never had an abortion done by Dr. Kalo. I never had any major issues with him until my very last visit, and I would never recommend this doctor for any of my friends and family. For one, he schedules all of his patient at the around the same time, and then you will sit in the office for over 1.5 hours or more before being seen. My very first visit with this doctor, I actually told the office manager (an older woman with a thick accent) that I needed to reschedule and come back, because I could not sit there all day and wait for him because I have a job. Secondly, the West Bloomfield location is unsanitary and very unprofessional. During my last visit when I was being brought into the exam, I wasn't told to undress from the waist down. When Dr. Kalo and the two nurses/nursing assistants came into the room, that's when he told me to undress. So, I had to undress in front of three people with zero privacy. He didn't use stirrups on me and just had me lay on the exam table with my legs up. He didn't wash his hands prior to my exam, only put one glove on, and did my entire pelvic exam with his ungloved hand. Additionally, I had the paper cloth over my waist, and this doctor literally cupped my butt after he was finished with the pelvic exam. I'm talking about the grabbing of one's butt that your significant other does to you too. He also conducts his breast exams in a peculiar manner. Not your normal breast exam... He did not wash his hands after the pelvic and breast exams, and neither did the nurses/nursing assistants who were in the room with him. I wished I would have send something, but I was so dumbfounded that he would forget to put a glove on and grabbed my butt that I froze. Pelvic and breast exams are suppose to be annual, and this doctor did a pelvic exam on me every six months. And I wish his nursing staff would have spoken up, but the two nurses/nursing assistants in the room with us didn't say one word. This is a man who takes advantage of his authority over the vulnerable women who come into his office. Don't believe me? Check out the lawsuits against him in 1998 and 2001. There is a reason why there are #metoo protestors outside his West Bloomfield location. Disclaimer: I am not a competitor. Dr. Kalo's office likes to write comments back about how their bad reviews are from competitors. This is simply not true about me. I was a genuine patient of his, and I am trying to warn others about him. I do not want other women to be taken advantage of like what happened to me.

If you need an abortion you should go here. The Sterling Heights office is the best. You may have to wait a while depending on how busy it is, but any clinic you are going to wait. I suggest if you can afford it getting the highest amount of pain meds. Also the lady at the front desk is such a sweetheart and 90% of the nurses are very nice and kind.

The office was comforting. The ladies that work here really care about you. They were all so sympathetic and kind to me. I never felt rushed. the Doctor answered all my questions and then took the time to answer all my boyfriends concerns too. I hope no one ever has to get an abortion, but if you do ... please consider going to Western Women's Center. You will not be disappointed in the quality of care you receive.

Provides vital women's health services with compassion and skill. I highly recommend the clinic.

I got pregnant and wasn't even sure where to start. My girlfriend suggested I call the women's center she said this is the only place that has a board certified Dr that owns and operates his own offices. From the moment you walk in the door to the moment you leave you are treated with dignity.the office staff is friendly and make sure all of your emotional needs as well as your physical needs are met. The entire staff from the receptionist to the registered nurse really listen to you. No question is silly. The Dr. Was professional, kind, and sympathetic. He accepts my insurance so I plan on continuing to see him as my regular physician for birth control and regular exams .I'm so glad my girlfriend recommended this Dr! Very private atmosphere. Very comfortable environment. I wouldn't go to any other place.

My daughter and I have been patients of Dr Kalos practice for years. We always have been very satisfied with the professional and cordial treatment from the staff. We know this practice takes care of 100s of patients..we inquired about these "bad reviews" and according to the Medical Director those patients had demanding and aggressive behaviors. Which makes sense considering I've seen a few in his office with my own two eyes. Our doctor is BOARD CERTIFIED, not to mention staff there are very knowledgeable and answer ALL of your questions, not just some. Did I mention he's licensed by the state? Do your research people, you would be surprised how many doctors arent. These bad reviews are insane and I give nothing but a 5 star in my eyes.

My young daughter became pregnant. I do believe I callee every clinic on the intwrent. I choose Women's Center because the lady answering the phone was extremly compassionate. Once in the office the counselor really spent quality time with my daughter. After a long talk we decided the heavy sedation was the way to go. It did cost a little more but was very much worth it to make sure my daughter was less nervous and comfortable during her visit. The medical staff was friendly and took the time to make sure we understood everything. The nurse in the recovery room brought me back aftee the surgery, she was knowldegable and very sympathetic to our situation. We then once again discussed birth conteol options that would fit my daughters needa. This clinic sincerely cares abouy its patients. I could noy be anymore pleased with our desicion to chooae Womens Center and Dr. Kalo, i would highly recommend this office.

I'm an older woman & needed to get an abortion. I researched all the abortion clinics in the area and I'm so glad I came to this clinic. The staff was so nice and professional. The receptionist really took the time to listen to me and never once made me feel ashamed or embarrassed. The Dr. was very informative and made sure I fully understood what was going to happen before, during and after the procedure. I paid extra for the twilight sedation and it was worth every penny! I hardly felt a thing and was sooo relaxed. I want to recovery and the Registered Nurse took very good care of me & was very friendly ( She even gave me a choice of cookies and juice!) My husband came with me and he said the dr came out and talked to him. The Dr. made sure my husband understood what care I needed when I got home. I don't normally write reviews but when the office called to check on me a few days later to see how I was and again, took the time to really talk to me I felt it was my duty to inform all the women (young ladies) that might be going through the same thing to go to the Woman's centers you will be treated with respect and dignity. RECOMMEND THIS CLINIC 110%.

The medical staff is very caring from start to finish. When I called to make my appointment a lady by the name of Pam was understanding and really listened to me. I must have called at least 10 times & each time she treated me like a person & assuring me I could call as much as I wanted. Once I got there she was so friendly! The rest of the staff was just a nice. The doctor was professional and informative. I don't ever plan on having to go through this again but, If I did I would call Pam ASAP. P.s. The wait was about 45mins but very worth it.

The entire office was so nice and caring! The Doctor really listened to my concerns and understood me. The medical staff that works here are so nice and kind. I finally found my new OB/GYN!!! It took me two years to find one I finally comfortable with. So glad I found him!

Waited over an hour and a half to be seen for a scheduled appointment. I don't think I even saw the nurse sanitize her hands before drawing my blood. Dr. Kalo spent maybe 6 minutes total with me? Did an awful job of foreshadowing procedure. He was extremely rude when I called him the next day. He lied to me about being sued in the past. He failed to notice I was anemic from my blood work and put my health at extreme risk by recommending the procedure he did for me. Don't go to this doctor.

Waited over an hour and a half to be seen for a scheduled appointment. I don't think I even saw the nurse sanitize her hands before drawing my blood. Dr. Kalo spent maybe 6 minutes total with me? Did an awful job of foreshadowing procedure. He was extremely rude when I called him the next day. He lied to me about being sued in the past. He failed to notice I was anemic from my blood work and put my health at extreme risk by recommending the procedure he did for me. Don't go to this doctor.

The only reason I gave one star is because of the staff-they earned it (more than one star) but the dr did not. First of all, I was lied to about the intensity of the pain. Was told it felt like "light cramping". R u kidding??? Felt like somebody took a big a$$ claw n twisted up my freaking insides! I was given valium n Motrin before the procedure, but not given time for the meds to kick in. So I was in SEVERE pain to the point I had tears streaming down my face n he basically told me to get over it. He acted like I wasn't even human. No compassion, empathy or sympathy at all. The nurses, along with the rest of the staff were great, though. They did their best to help me (although as I was crying during the procedure, dr kalo ordered the nurses to hold my arms down as I was trying to wipe the tears away). I could tell in their facial expressions they felt bad n they had compassion. My recommendation is to NOT trust Dr Jacob Kalo, he will false advertise n show no mercy