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Dr. James A Burns Is this you?

About Dr. James A Burns

Dr. James A Burns, MD is a Doctor primarily located in Boston, MA. He has 27 years of experience. His specialties include Otolaryngology. Dr. Burns is affiliated with Massachusetts General Hospital. Dr. Burns has received 2 awards. He speaks English.

Rating Overview

20 Ratings with 6 Comments

The overall average patient rating of Dr. James A Burns is Great. Dr. James A Burns has been rated by 20 patients. From those 20 patients 6 of those left a comment along with their rating. The overall rating for Dr. James A Burns is 3.9 of 5.0 stars.

Mapbox Map of Dr. James A Burns

Primary Address

Center For Laryngeal Surgery

1 Bowdoin Sq Fl 11
Boston, MA 02114
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Specialties

Dr. James A Burns has the following 1 specialty

  • Otolaryngology

    An otolaryngologist is more commonly referred to as an ENT, someone that can treat medical issues you may be having with you ears, nose, or throat. This is a physician who is specially trained to diagnose and treat conditions of the ear, nose, sinuses, larynx (voice box), mouth, throat, head, and neck. These doctors treat patients through both medical and surgical means. For instance, an otolaryngologist may treat an obstruction of the nasal passage, caused by malformation of the nose, through rhinoplasty.

  • Expertise

    11 Expertise

  • Deviated Septum
  • Swallowing Disorders
  • Sino-Nasal Disorders
  • Tumors
  • Facial Trauma
  • Head and Neck Disorder
  • Polyps
  • Smell Disorders
  • Allergies
  • Hearing Loss
  • Chronic Sinusitis

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 20

Nurse practitioner

We can't say enough about Dr. Burns and the MGH Voice Center. He repaired my son's trachea after others said he would be trach dependent for life. Every visit we are treated like family. The care is so good that we travel over 1000 miles.

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5 minutes
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Five Stars

Dr. Burns performed laser surgery on my father to remove a cancerous growth. He took extreme care with my father in relation to his surgery and follow-up visits. He goes out of his way to be accommodating to his patients. He is one of the best doctors I have met.

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10 minutes
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Well worth the trip

After seeing two ENT's in WNY and being referred to a surgeon as the next step, I decided to make the drive from Buffalo to Boston on the advice of a friend. I called and was able to get an appointment for the following week. It was well worth the trip. Dr Burns was outstanding, as was another physician named Anne who also examined me. Very thorough, took their time and best of all, said surgery was not necessary. Dr Burns also offered to send my CT results to one of his colleagues (a renowned radiologist who specializes in this) for one more set of eyes to look at it. Two days later and very unexpectedly, Dr Burns called me to ask how things were and to let me know that the radiologist conferred with the findings. All in all, just a great visit and I'd recommend him without hesitation.

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Full Review Rating Breakdown
One Star

I agree with the first reviewer. His assistant was rude, incompetent, etc. There was no information mailed as to weather my mother should fast before her operation. My sister thought she was having local anesthesia, and said the doctor said she should be awake during the operation, so he could communicate with her so no fasting etc. I did not agree that the type of operation she was having would only need local anesthesia. so I called to check 5 days before her operation. No call was returned. 3 days before the operation I called twice that day and got no return phone call. The day before the operation I called and Selena picked up the phone but did not acknowledge that she was on the line. When I complained to the 1st receptionist that I had called several times and got no reply, Selena broke in, and in a rude tone said she would "Call me back". At 5:30 that night she called me to tell me my mother had to fast from 10PM on. Guess what else, Dr. Burns called my sister and told her that my mom didn't have to fast until from midnight on. This is nothing compared to what came next. My mom had a barrium swallow test with RI hospital which she failed very miserably. They told us her voice could probably be restored but she would probably have to remain on her feeding tube as their was nerve damage and her swallow was pretty impaired. (Epiglottis does not fully close over vocal chords). We took her to Dr Burns to see if he could do anything. He promised her a miracle. He would repair her vocal chord and "she'll be eating steak soon" Well you must know a little bit of anatomy to understand but long story short, if you repair the vocal chords, you now may be able to speak, but you're still in danger of aspirating if you eat. Food that has snuck by the epiglotis that doesn't close properly can land at the top of the vocal chords. The minute you breathe or speak, whatever is resting on the chords can fall down the windpipe and into your lungs. This often produces pneumonia, especially in older folks like my 82 year old mother.. At my mom's follow up appointment, they put a camera down her throat and looked at her vocal chords. "All good "was pronounced. "Go home and eat", (without the tube). I am sure the vocal chords WERE good, but that has very little to do with a safe swallow. What is totally wrong about this was that he did not do a Barrium Swallow test which is the standard test for swallow function. It is a video xray and it alone gives the definitive picture of swallow function. She was told she will get one NEXT week, but this is after she puts herself at risk for aspirating, pneumonia, choking, etc Needless to say, I called Dr. Burns office twice now.....got Selena's voice mail. My mom is happy as anything because she was so discouraged that she would never eat again, and as Dr. Burns has a very big reputation, she has thrown caution to the wind. The radiology department at RI Hospital was very thorough and though they didn't tell mom good news about her swallow, at least they didn't put her at risk. I guess if an 82 year old woman dies of pneumonia, they'd never put it together with Dr. Burns, after all.she's 82, and he works "miracles', he's worked on movie stars, etc etc...... (PS My sister insisted on bringing my mom to him and at that time I did not have anything against him. I was hoping he would be able to help my mom with both her vocal chords and swallow . I never thought he would put her at risk, which it appears he has. I would never know though, because no one returns my phone calls so I could at least talk it over with him.

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Five Stars

Provided signifant amount of information which was easily understood. No "bum's rush". Few specialists these days make you feel they sincerely care about you. This physician does. Excellent first experience with the Voice Center.

Wait time
10.0 minutes
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Full Review Rating Breakdown
  • Awards

    2 Awards

  • On-Time Doctor Award (2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • America's Top Doctors (2017)

    Castle Connolly America's Top Doctors® are specialists who are highly recommended by their peers and other healthcare professionals. The Castle Connolly research staff reviews both professional qualifications and professional reputation prior to Top Doctor status being awarded. This recognition identifies the top medical specialists throughout the country who possess a high level of medical skill and expertise. Castle Connolly America's Top Doctors® are specialists who are highly recommended by their peers and other healthcare professionals. The Castle Connolly research staff reviews both professional qualifications and professional reputation prior to Top Doctor status being awarded. This recognition identifies the top medical specialists throughout the country who possess a high level of medical skill and expertise.

  • Hospital Affiliations

    Dr. Burns is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    27 Years Experience

  • University Of Virginia School Of Medicine

    Graduated in 1991

  • Accepted Insurance

    Dr. James A Burns accepts the following insurance providers.

  • Aetna
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA HMO Blue with Managed Care Behavioral Health
    • BCBS MA Preferred Blue PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Tufts Health Plan
    • Tufts Granite Advantage EPO, PPO and Saver
    • Tufts PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Center For Laryngeal Surgery, 1 Bowdoin Sq Fl 11, Boston, MA

Video

Take a minute to learn about Dr. James A Burns in this video.

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    Dr. James A Burns is similar to the following 3 Doctors near Boston, MA.